Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM WMP Trimmer Plug-In => Topic started by: bppilot on October 25, 2010, 04:15:43 AM

Title: The File Type is not supported
Post by: bppilot on October 25, 2010, 04:15:43 AM
So I am trying to just change the start time and stop time of my video, but when I use the utility, it comes up with an error that says "File type is not supported", then it gives me a list of approved file types. The file is currently saved as a WMV, and it will not let me edit. I have since converted to an AVI and an MPEG and have the same results.
What am I doing wrong?
Title: Re: The File Type is not supported
Post by: Olga Krovyakova on October 29, 2010, 08:06:29 PM
Hi bppilot,

Thank  you for contacting us.
Say please if WMV files are displaying in  Windows Media Player itself?
Could you please send to  support@solveigmm.com a Screenshot of this error?