Malcolm
Newbie
Posts: 1
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« on: November 24, 2009, 09:37:07 am » |
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The plugin worked very well with Media Player 11 but I have upgraded to Windows 7 which replaces MP11 with MP12.
Now the plugin behaves strangely. If I activate the plugin it appears outside of the Media Player frame, i.e. disconnected when I play a file.
Also, the plugin does not even appear when I play a file unless I pause playback then go to Library and deactivate the plugin and then activate again.
I never had any problems with Media Player 11, the plugin always remained active. Please help!!!
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Dmitry Vergeles
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« Reply #1 on: November 24, 2009, 10:05:25 am » |
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Hello Malcolm, Thank you for your report. We have not tested the Plug-In with WMP 12 yet. So, we will check that shortly, probably Microsoft has changed something in new version, |
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Regards,
Dmitry Vergeles
Solveig Multimedia
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UweBast
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« Reply #2 on: December 02, 2009, 09:06:09 am » |
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Hello!
I have the same problem. In the German version of Windows 7 the installation of the plugins runs well, the plugin is shown in the option-plugins and can be activated, but it does not work. The plugin does not appear, if I play a video file.
Please try to solve the problem!
Thank you for your efforts!
Many greetings from Germany
UweBast
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jeff0672
Newbie
Posts: 2
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« Reply #3 on: December 12, 2009, 07:37:52 pm » |
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Do you have an ETA on a fix for this? It's basically non-functional in windows 7. If no ETA will you be granting refunds?
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Dmitry Vergeles
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« Reply #4 on: December 14, 2009, 11:04:29 am » |
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Hello Gentlemen,
Sorry for some silence. We will be dealing with this issue this week. So we will post the results as soon as they arise.
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Regards,
Dmitry Vergeles
Solveig Multimedia
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Dmitry Vergeles
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« Reply #5 on: December 17, 2009, 08:30:59 am » |
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The fix should get available tomorrow.
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Regards,
Dmitry Vergeles
Solveig Multimedia
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UweBast
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« Reply #7 on: December 24, 2009, 06:10:08 am » |
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Hello Dmitry Vergeles! Update of Windows Media Player Trimmer Plugin to fix WMP 12 compatibility is available. Great!!! The trimmer works very well! Thank you for your efforts and Merry Christmas from Germany!!!! Sincerely Uwe Bastemeyer |
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Dmitry Vergeles
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« Reply #8 on: December 26, 2009, 05:53:59 am » |
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Hello Uwe, Thank you. Frohe Weihnachten  |
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Regards,
Dmitry Vergeles
Solveig Multimedia
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jpodwyer
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« Reply #9 on: March 03, 2010, 05:14:27 pm » |
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I have recently upgraded to Windows 7 and WMP 12 and downloaded the latest version of the plugin which clearly has worked for others but still experience the symptoms described here.
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jpodwyer
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« Reply #11 on: March 09, 2010, 05:38:30 pm » |
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Dmitry - I tried again but still the same problem. I uninstalled the plugin and reinstalled it from the link provided. The plugin does not integrate with wmp as it used to - it remains as a separate window. I am using build 12.0.7600.16415 of wmp.
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Dmitry Vergeles
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« Reply #12 on: March 10, 2010, 05:29:40 am » |
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Hi jpodwyer,
Yes, that is a feaure of WMP12, the plugin can't only be a separate window.
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Regards,
Dmitry Vergeles
Solveig Multimedia
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