Author Topic: The File Type is not supported  (Read 2343 times)

Offline Olga Krovyakova

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Re: The File Type is not supported
« Reply #2 on: October 29, 2010, 08:06:29 pm »
Hi bppilot,

Thank  you for contacting us.
Say please if WMV files are displaying in  Windows Media Player itself?
Could you please send to  support@solveigmm.com a Screenshot of this error?

Regards,
Olga Krovyakova
Solveig Multimedia

Offline bppilot

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The File Type is not supported
« Reply #1 on: October 25, 2010, 04:15:43 am »
So I am trying to just change the start time and stop time of my video, but when I use the utility, it comes up with an error that says "File type is not supported", then it gives me a list of approved file types. The file is currently saved as a WMV, and it will not let me edit. I have since converted to an AVI and an MPEG and have the same results.
What am I doing wrong?