Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => General Discussion => Topic started by: deedee on October 09, 2012, 11:01:31 PM

Title: New to hypercam and needed help please.
Post by: deedee on October 09, 2012, 11:01:31 PM
I have recently became a user of the Hypercam 2.  I play alot on a game site that recommended downloading and using to send files for their viewing.  The problem I am having is, a 1.minute3.third video is taking well over an hour to load.  During this process, one program goes idle and then when I restart it continues to do the same thing.  I did however get one 30 second video downloaded it took well over 30 minutes to do so.  Afterwards it shot a error prompt up so the video did not make it to where it needed to go.  Does anyone have any suggestions?  Thanks in advance for you time regarding this matter!!!
Title: Re: New to hypercam and needed help please.
Post by: Olga Krovyakova on October 12, 2012, 05:41:58 PM
Hello deedee,

Could you please specify your question more detailed?
Am I right that you have any problems with HyperCam 2 loading?

By the way, HyperCam 2 is not our product.
I recommed to contact you with Hyperionincs (http://www.hyperionics.com/) at support(at)hyperionics(dot)com (http://support(at)hyperionics(dot)com).