Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => HyperCam => Topic started by: JonasRetro on July 20, 2014, 11:28:42 AM

Title: Divx codec not showed
Post by: JonasRetro on July 20, 2014, 11:28:42 AM

Hello
I use hypercam 3 long and Divx codec on ​​my old XP computer worked perfectly.

Now on my new 64bit Windows 8 PC get the divx codec is not displayed
on another forum they looked through you must use a 64-bit version of hypercam
But I do not think so because only HyperCam 2 should I do?

Title: Re: Divx codec not showed
Post by: Olga Krovyakova on July 22, 2014, 09:10:17 PM

Hello JonasRetro,

Thank you for your question.

You need to install the 32-bit DivX codec to be able to use it in HyperCam 3.
I've checked the DivX codec available from the link below and it works with HyperCam 3 installed on the Windows 8 64-bit PC:

http://download.divx.com/divx/DivXInstaller.exe (http://download.divx.com/divx/DivXInstaller.exe)

Please let us know if it also works at your end.

Title: Re: Divx codec not showed
Post by: JonasRetro on July 23, 2014, 01:25:24 PM

Thank you so just give me a minute reaction test if it works
Edit
If I click on Yes to give permission for installer and then there is nothing more

Title: Re: Divx codec not showed
Post by: JonasRetro on July 24, 2014, 11:35:58 PM

I have you installer installed
The codec are not showed!!!

Title: Re: Divx codec not showed
Post by: Olga Krovyakova on July 29, 2014, 09:20:51 PM

Hello JonasRetro,

If you have the standard version of the product then please try to reinstall HyperCam 3.
This should help.
http://www.solveigmm.com/download/SolveigMM_HyperCam.exe (http://www.solveigmm.com/download/SolveigMM_HyperCam.exe)

If you have portable version of HyperCam 3 then please try to delete manually the "SettingsCache.xml" file from the folder of installation with HyperCam 3 Portable.
Then open HyperCam 3 options again.

Please let us know if this will be helpful for you.