Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => HyperCam => Topic started by: filiposd on May 17, 2014, 06:50:31 AM

Title: Hyper Cam 3 instal Error
Post by: filiposd on May 17, 2014, 06:50:31 AM

Hello I have a problem with installing the software Hyper Cam 3rd
I can not install it, despite the fact that we had it previously installed.
I have Windows Vista, makes me a problem to install it each time in completing the installation I receive the installation at the last file Can not register
(not write)
Here is a photo at this link:
http://prntscr.com/3jsgic (http://prntscr.com/3jsgic)

Could you help me solve this problem pls?

Title: Re: Hyper Cam 3 instal Error
Post by: Olga Krovyakova on May 20, 2014, 07:35:39 PM

Hello filiposd,

Please try to at first to uninstall all our products from your computer.

You can unstall it via Start menu or via Start -> All programs -> Solveig Multimedia -> Product Name -> Uninstall or via or Windows Control Panel.

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia"
and
"C:\Program Files\Common Files\Solveig Multimedia"

If there will be any files in this folders please delete them manually from these folders.

Then you could install the product again.

HyperСam 3 direct download link:
http://www.solveigmm.com/download/SolveigMM_HyperCam.exe (http://www.solveigmm.com/download/SolveigMM_HyperCam.exe)

Please let is know if this will help you.

Thanks.