SolveigMM End-User Products > HyperCam
Registrator does not reconize Hypercam 3 activation code
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Maxim.Sakhankov:
Hello Jeff,
Sorry for delayed answer, we had some troubles with our e-mail system. As for your registration problem I suppose you use HyperCam installer version 3.0.912.7. If so, please update it with the latest version from here http://www.solveigmm.com/?Products&id=HyperCam (currently it is 3.0.912.18), this should help you.
jwhaynes:
I've contacted support now twich with no luck. I'll start off by saying I'm very frustrated. The one reply I did recieve from support I was not able to reply back too. This is the error I get.
--- The following addresses had delivery problems ---
<> (No delivery mechanism available.)
<> (No delivery mechanism available.)
Here is my issue witht the product. I can activate Hypercam 3 with the registration code I was sent.
When I try and use the SolveigMM Video Splitter though I'm told I only have a evaluation version of Hypercam. When I use the Registrator utility to register the product the key that was sent that allows me to register Hypercam doesn't work.
I either need support to fix this or I need a refund.
Jeff Haynes
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