Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => HyperCam => Topic started by: Leb47 on June 01, 2011, 03:48:16 AM

Title: "Video Compression Error"
Post by: Leb47 on June 01, 2011, 03:48:16 AM
Basically what I've noticed is that I'll record for a little bit, hit the pause button, wait maybe 20-30 seconds, then when I hit "unpause" to continue recording, I get "Video Compression Error" and hypercam stops recording. Could someone please tell me what the issue is?
Title: Re: "Video Compression Error"
Post by: Olga Krovyakova on June 02, 2011, 11:49:12 AM
Hello Leb47,

Thanks for your question.

Could you please check if this error will be in HyperCam 3.1 beta available from the link below?

http://www.solveigmm.com/files/SolveigMM_HyperCam_3_1_beta.zip (http://www.solveigmm.com/files/SolveigMM_HyperCam_3_1_beta.zip)
Title: Re: "Video Compression Error"
Post by: teemgo on June 07, 2011, 10:24:04 AM
I downloaded Beta 3.1, registered this version, and I am still getting video compression error, after have made the setting adjustments recommended.

I am disappointed that this product that I paid over $50 USD for doesn't work.  Please recommend a fix in a timely manner.
Title: Re: "Video Compression Error"
Post by: Olga Krovyakova on June 08, 2011, 06:10:03 PM
Hello teemgo,

Please excuse us for temporary inconveniences, we are working on fixing this problem.

I will post here as soon as we find out problem reason.

Thanks for your patience.