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Messages - Olga Krovyakova

Pages: 1 ... 64 65 [66] 67 68 ... 78
976
SolveigMM AVI Trimmer / Re: problem with very small cuts
« on: April 17, 2012, 07:07:53 PM »
Hello jane1909,

Thank you for file.

This issue is caused by the fact that AVI Trimmer + MKV edit AVI files in GOP (group of pictures) accurate mode.
It means that the program will only allow to cut the fragment from the key frame with which this group of pictures begins. The Key frame of the GOP is in the fragment that you have selected to be cutted off, but you want to cut the fragment that starts with the frame that is within this GOP.
The nearest key frame for your start position is on 00:11:960 therefore the trimming can be started only from this point - the key frame point, not from 00:14:400.

More information about this issue you can find here:
Inaccurate trimming

977
Здравствуйте KimSS,

К сожалению, при редактиоровании файлов с H.264 видео потоком действительно применяется частичное перекодирование, и поэтому качество может ухудшаться.

Чтобы этого измежать попробуйте отредактировать Ваш файл в режиме с точностью до группы кадров в SolveigMM Video Splitter.
Для этого нужно перед началом редактирования снять галочку в меню "Точность до кадра (Умный режим)" в меню "Управление".

978
Hello Javier,

You can upload the file to any file host service, e.g. to dropbox.com.

Thanks in advance.

979
Hello moserser,

Do you have the same problem as NotAgOat in the post from February 29, 2012, 06:07:33 am?

If yes, could you please seend us your file to reproduce this problem with start/stop time positions of the chosen fragments.


980
SolveigMM AVI Trimmer / Re: problem with very small cuts
« on: April 13, 2012, 05:11:38 PM »
Hello jane1909,


Could you please upload you file to any file host service, e.g. to dropbox.com (provides 2 Gb  free space for file sharing)?

Please specify also start and stop time positions were chosen for your fragments.
Do all the fragments that you save have the duration and the size of the original video?


981
Video Splitter / Re: SolveigMM Video Splitter 3 - wmv writing errors
« on: April 11, 2012, 08:15:50 PM »
Hello Fred101,

Thank you for the clarification.

>Have you maybe tried splitting original file i posted or maybe 1 of your own files on your machine to see if your splits are also corrupted?

This problem was reproduced only on your original file. I let you know as soon as there will be the fix.
Thanks for the patience.

982
Video Splitter / Re: SolveigMM Video Splitter 3 - wmv writing errors
« on: April 10, 2012, 06:16:00 PM »
Hello Fred101,

Thank you for files and please excuse for the delayed answer.

The problem really exists, but I can view the feezing frames on the fourth fragment when playback the file on Media Player Classic.

Could you please specify what software do you use for the files playback?

983
HyperCam / Re: Sound distorted
« on: April 09, 2012, 08:23:05 PM »
Hello Charleserion,

Thank you for your report.

Could you please send us the screenshots of the following Windows settings?

Control panel->Sound->Playback-> right mouse click on the "Speackers" and choose "Properties". Then go to  the "Levels" and "Advanced" tabs and please send us the screenshots of this tabs.

Control panel->Sound->Recording -> right mouse click on the "Stereo Mix" and choose "Properties". And send us screenshots of the "Listen" and "Advanced" tabs. The "listen to this device" checkbox should not be checked in the "Listen" tab.

Please also try to make the record with the standard Windows "Sound Recorder". Will the created recordings have the sound using it?

You can send screenshots to support(at)solveigmm(dot)com.

Thanks in advance.

984
HyperCam / Re: Cracling sound issue.
« on: April 09, 2012, 03:44:27 PM »
Hello Hypercam_fan,

Ok, thank you for letting us know.
If any other questions we will be happy to help.

985
Video Splitter / Re: SolveigMM Video Splitter 3 - wmv writing errors
« on: April 06, 2012, 08:29:47 PM »
Hello Fred101,

Thank you for your report.
We will investigate it more detailed and give you the answer on Monday.

Despite the fact that the you have this problem on all wmv files, could you please upload the sample file e.g. to dropbox.com?
And please specify the start and stop time positions were chosen for the fragment and on what exactly time do you have freezing frames.

Thanks in  advance.

986
Video Splitter / Re: Crash on file open
« on: April 04, 2012, 02:31:53 PM »
Hello bfwardle and bhwsyd,

Please try the latest beta version of Video Splitter, will it help you?

SolveigMM Video Splitter 3 Beta download

987
HyperCam / Re: Cracling sound issue.
« on: April 02, 2012, 08:36:27 PM »
Hello Charleserion,

Thank you for reply here

According to the error "HyperCam 3 Error: Video compression is not ok {}",
please send us to support(at)solveigmm(dot)com screenshots of your settings in Audio, Video, Extras tabs of the Options.

Also we need the screenshot of this error message and please specify also on  what stage does this error message appear (the start of record, recording, when you click on pause, continue the recording after pause, stop recording)?

According to the second problem with cracling sound, we need also the screenshots of your setting if they are not as in the posts
Hypercam_fan from February 10, 2012, 01:46:30 am and from February 11, 2012, 12:18:18 am.
And also please specify in  what player do you playback the file after recording.

Quote
I think if the CPU load up HyperCam must skip frames, how does WM Capture Tool for examle with MPEG2.

HyperCam works exactly in such a way.

988
Beta Testing / Re: SolveigMM HyperCam 3.0 Beta is out
« on: April 02, 2012, 08:32:17 PM »
Hello Charleserion,

Thank you for reply. Seems you have chosen another theme for the answer.
The initial was this

According to the error "HyperCam 3 Error: Video compression is not ok {}",
please send us to support(at)solveigmm(dot)com screenshots of your settings in Audio, Video, Extras tabs of the Options.

Also we need the screenshot of this error message and please specify also on  what stage does this error message appear (the start of record, recording, when you click on pause, continue the recording after pause, stop recording)?

According to the second problem with cracling sound, we need also the screenshots of your setting if they are not as in the posts
Hypercam_fan from February 10, 2012, 01:46:30 am and from February 11, 2012, 12:18:18 am.
And also please specify in  what player do you playback the file after recording.

Quote
I think if the CPU load up HyperCam must skip frames, how does WM Capture Tool for examle with MPEG2.

HyperCam works exactly in such a way.

989
HyperCam / Re: Cracling sound issue.
« on: March 27, 2012, 03:05:45 PM »
Hello Charleserion,

Seems you have the same problem with cracling sound?

The cracling sound issue could arise if the sound options are not optimal or the computer "doesn't manage" to do something.

Please check if you have the same setting as in this posts: Hypercam_fan from February 10, 2012, 01:46:30 am and from February 11, 2012, 12:18:18 am.

Try to decrease fps setting and the dimensions of the recorded area (width and height).

Will be the cracling sound with fps = 10 frames per second and with small area of recording?

990
HyperCam / Re: Can't start recording graph issue on Hypercam 3.2
« on: March 23, 2012, 01:49:07 PM »
Hello bcmchong,

Thank you for your feedback.

Please try to reinstall HyperCam, will it help you?

The latest 3.3 version is available for the download from:
http://www.solveigmm.com/download/SolveigMM_HyperCam.exe

If this will not help please send us the log files (if it is more convenient use support(at)solveigmm(dot)com). To get them:

1. Check "Write logs" chekbox on the Extras window.
2. Click  Button with three dots after recording on the Extras window or go to "C:\Documents and Settings\Your user name\My documents\HyperCam3\LOG".
3. Send to us please all recorded files (you can  use WinRAR, WinZIP for convenience).

 



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