Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: mollusc on February 04, 2018, 05:52:15 PM

Title: Unable to see Story Board or Audio Waveform
Post by: mollusc on February 04, 2018, 05:52:15 PM
I'm currently using version 6.1.1707.19 on Windows 10 and I am unable to see the Story Board or Audio Waveform: both are set to be on.

If I uninstall Video Splitter, reboot and re-install it the Story Board and Audio Waveform re-appear for a short time. But if I run Video Splitter again a day or two later they have dissapeared again. 

any assistance would be appreciated,

Brian
Title: Re: Unable to see Story Board or Audio Waveform
Post by: Maxim.Sakhankov on February 20, 2018, 07:08:49 PM
Hello mollusc,
First of all, please try the current beta version. You can download it by this link (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_1_Beta.exe).

If this will not help, please clarify what type of files you try to open and after what event the timeline stops displaying.

Also, if you experience the problem with the exact files, please send this file to our technical support or to me directly. You can use any file sharing services for that.