Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM AVI Trimmer => Topic started by: Silver on June 18, 2018, 01:29:47 AM

Title: Unable to start the program
Post by: Silver on June 18, 2018, 01:29:47 AM

I installed SolveigMM_AVI_Trimmer_6_1_1804_2 on a windows 10 PC. When I try to run the program I get an error stating that AVI Trimmer + has stopped working and that the problem is "going to be reported to Microsoft and I will be notified if a solution is found."

I uninstalled and re-installed the program with no effect. I restarted my computer.

I then tried to install this program on another windows 10 PC. On that PC, I try to start the program and nothing happen - no error message, it appears that the program does nothing whatsoever.

Thanks.
Title: Re: Unable to start the program
Post by: Maxim.Sakhankov on July 02, 2018, 06:31:02 PM
Hello Silver,
We are aware of this problem with AVI Trimmer, I'll let you know when the fix is available.
Title: Re: Unable to start the program
Post by: gt13013 on August 25, 2018, 08:44:24 PM
Same problem here, with version 6.1.1804 and Windows 10.
Is there and older version that works?
I just want to cut some AVI and MKV videos without re-encoding.
Title: Re: Unable to start the program
Post by: Maxim.Sakhankov on September 04, 2018, 02:31:36 PM
Hello gt13013,
Sorry for the delay, this problem should be fixed in the latest version. Please download the update from the AVI Trimmer web-page (http://www.solveigmm.com/en/products/avi-trimmer-mkv/#Download)