Author Topic: Uninstall problem  (Read 8862 times)

Taper

  • Guest
Re: Uninstall problem
« Reply #3 on: April 14, 2011, 05:37:52 PM »
Thanks for your help.

Offline Olga Krovyakova

  • Users
  • *
  • Posts: 1065
    • View Profile
Re: Uninstall problem
« Reply #2 on: April 13, 2011, 05:57:38 PM »
Hello Taper,

Please try to close all running programs before AVI Trimmer uninslalling, especially from the taskbar,  because they may cause this conflict for AVG security.

Please check if "Unlocker" program is not launched during the installation.


Regards,
Olga Krovyakova
Solveig Multimedia

Taper

  • Guest
Uninstall problem
« Reply #1 on: April 11, 2011, 02:26:12 PM »
Hi I need to uninstall avi trimmer and then reinstall it. My problem is when I run the uninstall program my AVG anti-virus says the program is a trojan and needs to be moved to the virus vault. I downloaded the avi trimmper installer from this address (www.solveigmm.com/en/products/avi-trimmer-mkv/). Is this just a false positive or is there a problem with the uninstaller? Thanks for your help.
« Last Edit: April 11, 2011, 02:33:21 PM by Taper »