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Messages - Olga Krovyakova

Pages: 1 ... 67 68 [69] 70 71 ... 78
1021
HyperCam / Re: Cracling sound issue.
« on: February 08, 2012, 03:37:22 PM »
Hello  Hypercam_fan,

Please excuse for the delayed answer.

Could you please specify your sound settings more detailed?

What device you have chosen (stereomix, mono mix, microphone)?

Have you changed the output format of audio/video using "Properties" button?

What sound level recording do you have in your system? (Control panel->Sound->Recording->Device->Properties->Levels)

What exactly have you tried to record?

1022
Hello Hacker?pcs,

Thank you for file.

We have tested it on Windows XP and Windwows 7 PCs but unfortunately have not noticed any problems with sound in the trimmed file in VLC or MPC.

1023
Hello Hacker?pcs,

Thank you for your file,  but unfortunately we can not reproduce the bug on this file. The reason probably in that it was created by mkvmerge.

Could you please send us the original file? You can use dropbox.com which comes with 2 GB free space for file sharing.

Could you please also specify what  filters do Windows Player Classic has if this file opening?

You can see this in Play-> Filters menu and in filters's properties:



1024
Auch in 2012 gibt es wieder gute Nachrichten: SolveigMM Video Splitter 3 ist veröffentlicht.

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- Für MOV/MKV/MP4/AVCHD Formate bildgenaues Schneiden und Zusammenfügen
- Zeitleistendarstellung jetzt mit Miniaturansichten (Thumbnails)
- Umschaltung zwischen Darstellung von Zeit und Zeit mit Bild
- Jetzt ist es möglich, Markierungen innerhalb eines Bildes zu setzen (sinnvoll, wenn ein Bild zu lang ist).

Pressemitteilung -

Solveig Multimedia veröffentlich Video Splitter 3.0



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1025
Hello Hacker?pcs,

Could you please specify if the initial file plays correctly in AVI Trimmer + MKV or any players? May be you have noticed desync while this initial file playback?

It will be also very helpful for us if you could upload the initial file e.g. to dropbox.com. And please specify start ans stop positions of fragment(s) were chosen for the output file.

1026
Hello dalnurse,

Unfortunately this could happen.

The point is that the file could be created with one muxer and AVI Trimmer + MKV use another one.

But to make sure that this is not a bug, please send us your file for we could check it.

You can upload it to any file host service, e.g. to dropbox.com.

And please specify start and stop time positions were chosen for your fragment.

1027
SolveigMM WMP Trimmer Plug-In / Re: Trimmer wont process or save
« on: January 25, 2012, 11:48:03 PM »
Hello aabcp1,

Thank you for your report and please excuse for the delayed answer.

Am I right that you use the latest 2.1.1111.8 version?

Сould you please send us your file for we could reproduce the problem on our end?
You can upload it e.g. to dropbox.com.

Please specify start and stop time positions were chosen for the fragment to be set as cut out.



1028
Hello Hacker?pcs,

Unfortunately we are still working on this problem.

I will report here when we will fix it.

Thanks for your patience.

1029
Hello holgermh,

Thank you for your question.

Question 1: shouldn't it read ''to 3.x''?
Yes,  it should read 3.x.

Question 2: what is to be filled in ''license required''?

It means the number of licenses you would like to upgrade (1 if you have purchased earlier the 1 Video Splitter license).

The price of upgrade was changed.

Update price for standart personal  license 19.95 Euro.
Portable upgrade price is 29.95 Euro.
For commercial version is 79.95 Euro.

1030
Hello Hacker?pcs,

Thank you for your report.

The problem was reproduced, we will try to fix it in near future.

1031
Hello pallab,

The "elecard" watermark is probably due the fact that you use unregistered version of Video Splitter.

By the way, you can try to use Video Splitter 3.0 beta with AVCHD, MKV, MOV and MP4 files frame accurate splitting and joining.

You can download it in this thread:

http://www.solveigmm.com/forum/index.php?topic=3803.0

1032
SolveigMM AVI Trimmer / Re: problem with audio using DV-AVI type I
« on: January 12, 2012, 04:27:11 PM »
Hello Reima,

Thanks a lot for your report.

We will try to fix this in near future.

1033
Video Splitter / Re: Video Splitter
« on: December 15, 2011, 02:42:59 PM »
Hello AFLS,

Yes, please put this file on FTP.

Thank you in advance.

1034
Video Splitter / Re: Video Splitter
« on: December 14, 2011, 03:44:09 PM »
Hello AFLS,

Thank you for contacting us.

Could you please upload your original file to any file host service (e.g. dropbox.com which comes with 2 GB free space for file sharing) and  send us the link to it?

Please specify also timecodes you have chosen for your fragments.

What Video Splitter version do you use?

1035
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