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Messages - Olga Krovyakova

Pages: 1 ... 67 68 [69] 70 71 ... 78
1021
SolveigMM WMP Trimmer Plug-In / Re: Trimmer wont process or save
« on: January 25, 2012, 11:48:03 PM »
Hello aabcp1,

Thank you for your report and please excuse for the delayed answer.

Am I right that you use the latest 2.1.1111.8 version?

Сould you please send us your file for we could reproduce the problem on our end?
You can upload it e.g. to dropbox.com.

Please specify start and stop time positions were chosen for the fragment to be set as cut out.



1022
Hello Hacker?pcs,

Unfortunately we are still working on this problem.

I will report here when we will fix it.

Thanks for your patience.

1023
Hello holgermh,

Thank you for your question.

Question 1: shouldn't it read ''to 3.x''?
Yes,  it should read 3.x.

Question 2: what is to be filled in ''license required''?

It means the number of licenses you would like to upgrade (1 if you have purchased earlier the 1 Video Splitter license).

The price of upgrade was changed.

Update price for standart personal  license 19.95 Euro.
Portable upgrade price is 29.95 Euro.
For commercial version is 79.95 Euro.

1024
Hello Hacker?pcs,

Thank you for your report.

The problem was reproduced, we will try to fix it in near future.

1025
Hello pallab,

The "elecard" watermark is probably due the fact that you use unregistered version of Video Splitter.

By the way, you can try to use Video Splitter 3.0 beta with AVCHD, MKV, MOV and MP4 files frame accurate splitting and joining.

You can download it in this thread:

http://www.solveigmm.com/forum/index.php?topic=3803.0

1026
SolveigMM AVI Trimmer / Re: problem with audio using DV-AVI type I
« on: January 12, 2012, 04:27:11 PM »
Hello Reima,

Thanks a lot for your report.

We will try to fix this in near future.

1027
Video Splitter / Re: Video Splitter
« on: December 15, 2011, 02:42:59 PM »
Hello AFLS,

Yes, please put this file on FTP.

Thank you in advance.

1028
Video Splitter / Re: Video Splitter
« on: December 14, 2011, 03:44:09 PM »
Hello AFLS,

Thank you for contacting us.

Could you please upload your original file to any file host service (e.g. dropbox.com which comes with 2 GB free space for file sharing) and  send us the link to it?

Please specify also timecodes you have chosen for your fragments.

What Video Splitter version do you use?

1029
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1030
Дорогие посетители и наши клиенты!

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Подробности об акции Вы можете найти на этой странице.






1031
General Discussion / Grand Christmas Sale - up to 55% off all our products
« on: December 09, 2011, 05:57:33 PM »
Dear visitors and customers!

We wish you Merry Christmas and all the best in New 2012 year!

We are pleased to announce the start of our traditional Grand Christmas Sale.

Only till 10 January we offer uncredible discounts up to 55% to all range of our end user and professional software products.

More detailes about our special offers you can find on this page.







1032
SolveigMM AVI Trimmer / Re: No Preview for DV-AVI Type1
« on: December 09, 2011, 02:48:21 PM »
Hello Thomas,

Thank you for your letter.

We will try to fix this bug.

Keep an eye on this thread please.

1033
Добрый день Papania.

Где-то на 20-й минуте редактирование закончилось с сохранением видео дорожки именно до этого места. Методом тыка выяснил, что, видимо повреждена вся 21-я минута. Когда поставил вырезать всё, до 22-й минуты всё прошло нормально. Но это возможно из-за повреждения моего файла, хотя визуально 21-я минута проходит безупречно.

А не могли бы Вы прислать нам Ваш исходный файл, чтоб мы могли посмотреть в чем может быть причина проблемы?

Вы можете загрузить его на любой сервер хранения файлов, например dropbox.com.

Заранее спасибо.

1034
Video Splitter / Re: Video splitter ...join...and converting avi (error)
« on: December 05, 2011, 02:21:26 PM »
Hello Helen,

Thank you for contacting us.

Could you please specify what program do you use to convert your joined file?

It will be helpful if you could upload mpeg files you have joined to any file host service (e.g. dropbox.com) and send us the link to it.

Thank you.

1035
Hello marlow,

Thanks for file you have send us.

The problem really exists.

We will try to fix it in nearest future.


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