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Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM WMP Trimmer Plug-In => Topic started by: tomv on February 13, 2012, 04:02:26 AM

Title: Fast Forward
Post by: tomv on February 13, 2012, 04:02:26 AM
Just bought the product and trimmed the front and back from a one minute video.  Everything worked great and I saved the new file.  When I play it  back it is in extreme fast forward mode.  I've done this half a dozen times and can't figure out why it is doing this.
Title: Re: Fast Forward
Post by: Olga Krovyakova on February 13, 2012, 11:58:22 AM
Hello tomv,

Thank you for your post.

Could you please send us your original file (e.g. using dropbox.com (http://dropbox.com))? And please specify start and stop positions were chosen for your fragment.
Title: Re: Fast Forward
Post by: tomv on February 13, 2012, 01:25:36 PM
here is the dropbox link for the new file

http://dl.dropbox.com/u/57528127/1_0001.avi

The original file

http://dl.dropbox.com/u/57528127/jan152012.avi
Title: Re: Fast Forward
Post by: Olga Krovyakova on February 14, 2012, 05:55:50 PM
Hello tomv,

Thank you for files.

The problem really exists,  we will try to fix it shortly.

Please keep an eye on this thread.
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