Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM HyperCam => Topic started by: HyperCammer on April 19, 2011, 09:38:57 PM

Title: Can't record mouse cursor?
Post by: HyperCammer on April 19, 2011, 09:38:57 PM
Hello, I have version 3.0.1007.12 running on a Windows 7 Ultimate 64 bit computer. My problem is as follows: Whenever I try to record full screen with audio, and have a folder in the screen, my mouse cursor doesn't get captured properly, only mostly static windows and a static cursor are shown. Is there anything I can try to fix this? I'd really like to have HC working on my computer, as the program I have now (BB Flashback Express) Doesn't want to play nice with Adobe Premiere Elements 9 (When I import a recording, the video looks shaky, and you can't read the text).  :(

Thanks,

HyperCammer
Title: Re: Can't record mouse cursor?
Post by: Olga Krovyakova on April 20, 2011, 03:45:47 PM
Hello HyperCammer,

Please try to change video settings before the recording (go to "Options", "Video" tab):

- try to increase the value in the "Rate in frames per second" field.
- try different codecs settings from "Video compressor" combo box.

If this will not help, please describe more detailed with what Audio/Video settings does it happen and what do you try to capture?

You can try also latest 3.1 version available from the link below:
http://www.solveigmm.com/download/SolveigMM_HyperCam.exe (http://www.solveigmm.com/download/SolveigMM_HyperCam.exe)

Thanks.