Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM HyperCam => Topic started by: garry on July 13, 2013, 04:20:23 AM

Title: Sound in HyperCam 3.4
Post by: garry on July 13, 2013, 04:20:23 AM
I have installed the latest version on Windows 7 and I cannot get a sound recoding. I can see the sound levels change with the dictation but no sound in the playback.
Title: Re: Sound in HyperCam 3.4
Post by: Olga Krovyakova on July 15, 2013, 08:43:59 PM
Hello Garry,

Thank you for your post.

Could you please try to use the latest beta version of HyperCam 3.5:

http://www.solveigmm.com/download/SolveigMM_HyperCam_3_5_Beta.exe (http://www.solveigmm.com/download/SolveigMM_HyperCam_3_5_Beta.exe)

If this will not help then please try to update driver for your Plantronics Calisto Headset.
 
Also please send us to support(at)solveigmm(dot)com screenshots of your settings (Options -> Video/Audio/Extras/Interface).

And record please log files, here is how to get them:

http://www.solveigmm.com/en/faq/how-to-record-log-files-for-hypercam-3 (http://www.solveigmm.com/en/faq/how-to-record-log-files-for-hypercam-3)

Thank you for your patience.