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Messages - Olga Krovyakova

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SolveigMM Video Splitter / Re: No sound mkv file
« on: October 22, 2020, 10:20:20 AM »


Скачать HyperCam 5 Home Edition можно по ссылке:

Hello Ghred1147,

Thank you for your post.

Please see this guideline:

And latest documentation for Video Splitter 7 is available here:

Please feel free to ask any questions you may have. What task you would like to do with Video Splitter?


Спасибо за Ваше сообщение.

Попробуйте, пожалуйста, использовать  бета версию программы, с ней я не заметила описанной вами проблемы со звуком.

32 бит
64 бит

General Discussion / Re: Subtitle and multiple audio track support?!
« on: October 09, 2020, 04:39:07 PM »
Hello DavidSpade,

Thank you for your post.

All these features are supported by Video Splitter at the present time. You can download the demo version by the link below and check it.

"How to edit media file with several audio tracks" guideline:

Video Splitter supports embedded subtitles of formats: UTF8, ASS, SSA, GAB2 in  AVI, MKV, WEBM files and supports external subtitles of formats: ASS, SRT in AVI, MKV, WEBM, MP4.

If there will be any questions, please feel free to ask.

Hello Marty!

this is only doing it on specific video not all my videos

Could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, e.g. Google drive ( or

To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

the x64 bits versions crash very often during the cut rendering

Please also upload for us the input file with which the crash happens and the project file. Specify please also on what step the crash happens.

Thank you.

SolveigMM Video Splitter / Re: SolveigMM Video Splitter 6 Home Edition
« on: September 17, 2020, 04:50:15 PM »
Hello Lukeerth!

Please contact us via support(at)solveigmm(dot)com for we could help you.
Thank you.

Hello StuckPixel,

Thank you for your post.

There is no special limitations with video length or size to handle properly by Video Splitter.

Could you please write us to support(at)solveigmm(dot)com for we could help you with this issue?

SolveigMM Video Splitter / Re: How to split lossless h264?
« on: September 14, 2020, 07:01:21 PM »
Hello StuckPixel,

Thank you for file that you have sent us.

I see the distortions while playback of this file not only in Video Splitter, but also in VLC and Media Player Classic.

Our developers will check this file too, as soon as there will be any news, we will post here.

SolveigMM Video Splitter / Re: Stuck in "Now splitting the sequence"
« on: September 14, 2020, 04:19:11 PM »
Hello collins75,

This bug is still in our "to do" list. As soon as the fix will be ready, we will post here the updated version.

Здравствуйте sniperru,

Спасибо за Ваше сообщение и приобретение программы.

Здесь можно посмотреть краткую инструкцию по работе в программе (она на английском языке):

Видео-ролик про версию 7 доступен по ссылке:

Версия 6 программы доступна для загрузки по ссылке:

Home Edition:

Business Edition:

SolveigMM Video Splitter / Re: How to split lossless h264?
« on: September 07, 2020, 06:04:10 PM »
Hello StuckPixel,

Could you please send us your input file, that you try to trim for we could check it at our end? Maybe you have same sample file of small file size.

You can use any file sharing services, like Google Drive (, Dropbox, or others.

Hello Christian1979,

We have replied you via email from support(at)
Please check your mail.

Hello Christian1979,

We are looking forward to receive original input file that you open in Video Splitter. Also please describe in details your sequence of actions to reproduce the issue (make a screen-shot of the error, attach a trimming project that produces an error).

Hello Christian1979,

Thank you for your post.
I've sent you reply via support(at) Please check your mail.

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