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Messages - Ghred1147

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Video Splitter / Where can I get correct, current documentation?
« on: October 15, 2020, 03:49:26 AM »
I've been struggling like hell to figure out exactly how to perform rather basic clipping with your Video Splitter for Windows. I purchased it because it can cut MP4/MKV videos with subtitles.

I've used quite a few different video splitters, but, with respect, yours is the most non-intuitive I've ever encountered. This wouldn't matter so much except that your English documentation is obsolete because it doesn't correspond to the latest version. The instructions show menu items and other controls and colors and what not that don't exist in the current version.

Where can I find updated English documentation for the Windows version?

Thanks!

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General Discussion / Note to webmaster(s)
« on: October 15, 2020, 03:41:05 AM »
Hi. I tried creating an account with my Comcast email address several days ago, but I never received the confirmation email, and it absolutely did not end up in a trash or spam folder. I definitely did not receive it. I just now re-registered using a non-Comcast email address, and I received the confirmation immediately.

Sadly, this isn't unique to your site, but you might consider adding a note to the registration page that informs new users that they might want to use a non-Comcast email to sign up.

Thanks!

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