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Messages - Maxim.Sakhankov

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16
Hello StuckPixel,

Could you please send your source file and a trimming project file to our technical support with the reference to this post, so we can check the issue?
You can use any file sharing services to send your file.

17
Video Splitter / Re: [Request] Video splitter / Trimmer
« on: June 04, 2020, 02:16:25 PM »
Hello jinelcrimp8,
Video Splitter is capable of editing vertically or horizontally oriented MP4 files without full re-compression of the source video. In the output file the video will be stored as it was in the source file. The orientation info will be stored in the output file accordingly.

18
Вы можете написать на адрес технической поддержки или мне в личном сообщении.

19
Здравствуйте,

Если у вас появится возможность предоставить файл для анализа, пожалуйста пришлите его нам с указанием ссылки на этот пост.

20
Здравствуйте Heinz,

Полного перекодирования в приложении нет. Судя по вашему описанию, в процессе резки произошла ошибка, которая повлекла зависание.
Чтобы найти ошибку, пожалуйста, пришлите ваш исходный файл и файл проекта резки (можно сохранить в меню "Файл"-"Сохранить Проект Как") нам на адрес технической поддержки.

По вопросам возврата также обращайтесь в техническую поддержку.

21
Hello Ironwill.

First of all, I would like to clarify, that the command line operations available only in the Business Edition of Video Splitter via the SMM_BatchSplit.exe console utility.
It operates with the text projects in XTL format.
If you would like just to join multiple file into a single output, you can use the following project:
 <timelines version="2" >
    <timeline>
        <group output="C:\Test_full.mp3">
            <task type="joining" />
            <track video="-1" audio="-1" >
                 <clip src="C:\Test_part0.mp3" />
                 <clip src="C:\Test_part1.mp3" />
                 <clip src="C:\Test_part2.mp3" />
            </track>
        </group>
    </timeline>
</timelines>

With this example you are joining Test_part0, Test_part1 and Test_part2 to a file Test_full

You can get more details on the xtl format from the "SolveigMM Batch Splitter console utility" section of the documentation that is installed with the Video Splitter.

22
I checked both 32 and 64 bit versions of the Video Splitter Home Edition, and did not find the issue with registration.
Could you please check if your anti-virus software does not block the component? Also please let me know what anti-virus software you use.

23
Video Splitter / Re: Splitter Never Starts
« on: May 18, 2020, 04:10:56 PM »
The file that you load in the Video Splitter for editing.

24
Video Splitter / Re: No Encoders in Preferences List
« on: May 18, 2020, 03:52:25 PM »
Hello hurricane51,
Video Splitter enumerates decoders/encoders installed in your system. In general you don't need this feature as Video Splitter uses its own codecs for the most popular video compression formats.

25
Video Splitter / Re: Splitter Never Starts
« on: May 18, 2020, 03:47:44 PM »
Hello hurricane51,
This must be a bug the software bug. Please send your source file to the tech. support. Also please attach a trimming project file that you can save in "File"-"Save project file as" menu. You can use any file sharing services to send your video.

26
Hello hurricane51,
Please try to switch to the tablet mode as advised below.

27
Hello Ironwill,

Please let me explain, that the described task can not be achieved with the join manager itself, not making a trimmed files before.
However, it is possible to do with the timeline. In version 7 of the Video Splitter you can put multiple files to the timeline and specify which intervals should be dropped and which intervals should be saved to the output file.

Please keep in mind, that in this case your files should have equal parameters (the same condition is true for the join manager).

28
HyperCam / Re: How to record using Solveig Multimedia
« on: April 21, 2020, 11:58:44 AM »
Hello nomi2192,
We have HyperCam software that can help you to record your screen actions.

29
Video Splitter / Re: Can't use product I paid for
« on: April 21, 2020, 11:50:48 AM »
Hello vertigo,
Unfortunately, I can not see any issues specified in the topic.
The download link were provided.
64bit versions available only for Video Splitter 7.

30
HyperCam / Re: HyperCam 5 ffmpeg libx264 not responding
« on: April 14, 2020, 01:34:55 PM »
Hello theuuopl,

First of all please make sure that you are using the latest version of HyperCam.
Could you please let me know what antivirus software you use?
Will it help if you temporarily disable the antivirus software?

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