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HyperCam / Re: HyperCam_3_2_1107_8 does not load
« on: September 14, 2011, 04:23:28 PM »
Hello Ed,
Thank you for your post.
Could you please send us log files for we could find out the problem reason:
To receive them:
1) Please download "enable_log.zip" file from the link below:
http://dl.dropbox.com/u/18960201/enable_log.zip
2) Launch "enable_log.bat" file.
3) Launch HyperCam.
4) After it will crash (freez) go to "C:\Documents and Settings\Your user name\My documents\HyperCam3\LOG" and please send me all the "LOG" folder content to support(at)solveigmm.com
Please specify what operating system do you have?
Thank you for the patience.
Thank you for your post.
Could you please send us log files for we could find out the problem reason:
To receive them:
1) Please download "enable_log.zip" file from the link below:
http://dl.dropbox.com/u/18960201/enable_log.zip
2) Launch "enable_log.bat" file.
3) Launch HyperCam.
4) After it will crash (freez) go to "C:\Documents and Settings\Your user name\My documents\HyperCam3\LOG" and please send me all the "LOG" folder content to support(at)solveigmm.com
Please specify what operating system do you have?
Thank you for the patience.