Messages

1081

Video Splitter / Re: Program Not Responding

« on: August 01, 2011, 07:50:34 PM »

Hello yorick17,

Thank you for post.

Could you please upload those files (wmv, avi, mp4) to any file host service for we could reproduce the problem on our end.

You can use Dropbox (https://www.dropbox.com). The free Dropbox account comes with 2GB of space that you can use for as long as you like.

Please specify what time interval for trimming have you chosen for each file?

Also please let us know if Frame Accuracy (Smart mode) was enabled in Control?

Thank you in advance.

1082

Diskussion der Produkte auf Deutsch / Re: HyperCam 64bit! Aufnahme mit 32Bit nicht möglich.(HyperCam 3.2)

« on: July 26, 2011, 07:21:00 PM »

Hallo Gamecard,


HyperCam arbeitet in 32-Bit-Subsystem.

Deshalb verwenden ist es Codecs von 32-Bit-System, nicht von 64-Bit.

1083

Video Splitter / Re: Video file with mov-extention doesn't work under OS Windows 7

« on: July 26, 2011, 07:07:21 PM »

Hello BlaCat,

Could you please send us the list of filters?

To get them please open at first your file in Video Splitter on your PC with Windows 7.  And go to "Tools -> Show Preview filters" and press the "Copy All" button, then paste it to the Notepad and send us please this .txt file at  support(at)solveigmm(dot)com

1084

Video Splitter / Re: Video scroller bar not working.

« on: July 23, 2011, 12:24:57 AM »

Thank you, yes, we will try to find permanent solution and make appropriate changes to Video Splitter.
 

1085

Video Splitter / Re: Video scroller bar not working.

« on: July 22, 2011, 11:58:27 PM »

Robbie303,

There is really such a problem.

As the temporary solution please try to make such settings.
Go to ''Control panel'' -> ''Display'' -> ''Troubleshoot'' -> ''Hardware acceleration'' -> move the cursor to the third position from the left as it is depicted on the screen below (Disable all DirectDraw and Direct2D accelerations).



This should help.

1086

Video Splitter / Re: Video scroller bar not working.

« on: July 22, 2011, 10:19:36 PM »

Hello Robbie303,

I've checked WMV9 files playback/navigation in Video Splitter of 2.3 and the latest 2.4 version available from the link below and did not notice this problem.

Video Splitter 2.4:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

Please try to update your Windows Media Player which is supplied with  WMVideo9 Encoder DMO codec, most likely you haven't it on your PC.

1087

HyperCam / Re: Issue with ingame recording

« on: July 19, 2011, 06:07:28 PM »

Hello Gamecard,

Thank you for your question.

Go into the Catalyst Control Center (right click on your desktop) ->"3D" -> "All settings" . Then on "Wait for vertical refresh" choose the performance setting which is "Always off". If you dont have the Catalyst control center download it from ATI. Some games allow you to turn vsync off and on in thier graphics options too.

1088

Video Splitter / Re: Tiny feature request...

« on: July 13, 2011, 12:55:18 PM »

Hello Odyssey,

Thank you for your suggestion.

We will think over it and probably will add this feature to Video Splitter next releases.

1089

Diskussion der Produkte auf Deutsch / HyperCam 3.2 Release in deutscher Sprache

« on: July 12, 2011, 07:59:05 PM »

Hallo an alle!

Die neue HyperCam Version 3.2 des populären Screen Сapture-Tool mit Support in deutscher Sprache ist veröffentlicht.

Die Software ermöglicht, die Geschehnisse auf dem Bildschirm, Filme, Clips und alles, was Sie sehen oder hören auf dem Computer aufzuzeichnen. Mit dem eingebaut im Media-Editor können die Aufnahmen bequem in Präsentationen, Demofilme und Tutorials umgewandelt werden.

Die aktuelle Version kann unter folgendem Link heruntergeladen werden:
http://www.solveigmm.com/de/produkte/hypercam/#Download

1090

HyperCam / Re: Problem in video record, I state explicitly.

« on: July 12, 2011, 06:05:12 PM »

Hi Bagrat,

Please excuse for the delayed answer, you can find the reply on our Russian forum here:

http://www.solveigmm.com/forum/index.php?topic=3384.0

1091

Обсуждение продуктов на Русском языке / Re: запись видео со звуком и трабл с паузой

« on: July 12, 2011, 05:47:16 PM »

Здравствуйте, bagrat.

Спасибо за Ваше обращение.

Что касается, отсутствия звука. Попробуйте использовать Stereo Mix в качестве устройства для записи. Как видно из второго скриншота Stereo Mix не подключен в системе. Чтобы это исправить перейдите в Панель управления ->Звук-> вкладка  Запись и выполните  действия, указанные на скриншотах:







Затем Перейдите в "Параметры" HyperCam -> "Звук" и выберите "Stereo Mix" в выпадающем списке "Устройство". Нажмите OK.

Если у Вас нет Stereo Mix, то нужно установить драйвер звуковой карты Realtek с сайта производителя материнской платы или с сайта Realtek.

По второй проблеме, попробуйте использовать новую 3.2 версию программы, доступную  по ссылке:
http://www.solveigmm.com/download/SolveigMM_HyperCam.exe

Возникнет ли с ней эта же проблема?

1092

Video Splitter / Re: Splitter app V2.3 and V2.4B hang on TRIM function

« on: July 08, 2011, 03:30:53 PM »

Hello Fyko,

Thank you very much for your post.

Could you please send us this file for we could reproduce this problem on our side?

You can  use any file host service to send it,  e.g. https://www.yousendit.com  or https://www.dropbox.com which comes with 2 Gb free space for file sharing.

Please specify also what time intervals were chosen for trimming?

1093

Video Splitter / Re: Pixel aspect ratio.

« on: July 05, 2011, 07:52:36 PM »

Hello Nuser,

Could you please let us know the full version of Video Splitter 2.4?

As we have already fixed this bug not so long ago.

Yes, please send us those files and please specify time parameters you have chose for your intervals.

Thank you.

1094

Video Splitter / Re: Video Splitter 2.4/MPC-HC

« on: July 04, 2011, 07:26:32 PM »

Ok, Nuser.

Thank you for noticed this.

It happens because this products use common components.

The way to avoid this problem at present time is to uninstall then install products you would like to use.

1095

Video Splitter / Re: Video Splitter 2.4/MPC-HC

« on: July 04, 2011, 12:35:25 PM »

Hello Nuser,

Thank you for your description.


Could you please tell us if you have other SolveigMM programs installed with Video Splitter, may be Plugin, HyperCam or AVI Trimmer?

If yes,  then please try to uninstall all the products,  uninstall the Splitter and then install it again.

If the problem remains, there will  be the message that "SMM_ASF_Trimmer.ax" is missing,  then the most probably smth wrong was during the uninstallation and you need to do delete this file manually by going to "C:\Program Files\Common Files\Solveig Multimedia".

Even if you have not other installed products and reinstalling will not help then please do it manually as it described upwards.  After all please try to install the Splitter.

Please let us know what will  be your result.