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Messages - Olga Krovyakova

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1111
Video Splitter / Re: K-frame and avi files
« on: May 18, 2011, 03:07:32 PM »
Hello yorick17,

Thanks for contacting us.

Could you please specify what Video Splitter version do you use (go to Help -> About SolveigMM Video Splitter)?

1112
HyperCam / Re: Having trouble opening program
« on: May 16, 2011, 05:52:40 PM »
Hello rlclark54,

Thanks for your feedback.

Could you please install the beta version of HyperCam again and try to record log files?

Here is the valid link for log.bat file:
http://www.solveigmm.com/files/enable_log.zip

Please use this email: support (at) solveigmm.com

1113
Hallo an alle,

Der Fehler im Zusammenhang mit Audio/Video-Synchronisation bei der Bearbeitung von Dateien mit AAC-Audio-Stream wurde entdeckt und behoben.

Verbesserte Version des Video Splitter 2.4 Beta ist verfügbar für den bisherig Link:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

Wir freuen uns über jede Feedback und Fehlerberichte.

1114
Всем привет,

Был обнаружен и исправлен баг, связанный аудио/видео синхронизацией при редактировании файлов с ААС аудио потоком.

Улучшенная версия Video Splitetr 2.4 beta доступна по прежней ссылке:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

Будем признательны за любые отзывы и баг репорты.

1115
Hello all,

There were some synchronization problems with files of AAC audio.

We have made some changes with Video Splitter 2.4 beta version,  it is available for tests under the same link:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

We appreciate any feedback and/or bug reports.

Thanks.

1116
HyperCam / Re: HyperCam 3, French GUI is available
« on: May 10, 2011, 10:21:42 PM »
Bonjour Dae,

Merci beaucoup à vous pour l'aide! Avec l'impatience nous attendons votre traduction en français.

Vous pouvez utiliser celui-ci support(at)solveigmm.com pour l'expédition des lettres.

1117
HyperCam / Re: Issue with ingame recording
« on: May 10, 2011, 05:30:22 PM »
Hello Thanatos00,

Thanks for your reply.

We are working on this issue, I will inform you when we'll find a solution. 
I suppose it can take some time.

1118
HyperCam / Re: Issue with ingame recording
« on: May 06, 2011, 11:26:22 PM »
Hello Thanatos00,

Try to disable vertical synchronization on your PC.

This is the most trouble-free method of gaining the fastest possible performance. This is the simplest solution, and on monitors which have a standard 60Hz refresh rate, or for games in which your framerate is not consistently above 60FPS, this appears to be the best solution. You may notice some tearing, but this will generally be minimal if your FPS remains well below your refresh rate. Remember though that whenever VSync is disabled the graphics card and monitor are not strictly in sync, and tearing (however minor) may occur at any time.

Many games have the option to disable v-sync. Also, if you go to Start / Control Panel / Display Properties / Settings / Advanced there will be an option to disable V-Sync using your video card's driver software.

Assuming you are using Nvidia drivers, then, right click anywhere on the desktop.

 1) Choose properties.

 2) Go to settings.

 3) Choose advanced.

 4) Go to Open GL settings.

 5) Go to Vertical Sync.

 6) Select "disable"  or 'Switch off" Vsync.

 7) Apply


Please let me know if it will help you.

1119
Hello jhoeschele,


Thanks for your question.

You are right,  this is possible with Video Splitter.

Please take a look on this guideline:

http://www.solveigmm.com/en/howto/how-to-delete-sound-from-mpeg-1-mpeg-2-files-in-batch-or-console-mode-with-video-splitter/

1120
Hello Tommy,

Danke für den Brief.

Bitte senden Sie die Log-Dateien.

Damit sie zu bekommen:

1) Führen Sie Video Splitter, wählen "Tools"->Looging->Clear Logs. Bitte überprüfen, wenn Sie wählten aktivieren Logs (Tools -> Logging-> Enable logs).

2) Starten Sie den Video Splitter und laden die Datei.

3) Nachdem der Fehler erscheinen wird, schließen Sie Video Splitter, dann wieder neu starten, wählen Sie "Tools"-> Logging-> Browse Logs

4) Bitte senden Sie  an support(at)solveigmm.com alle Dateien, die in "Logs" Ordner angezeigt wird.

Ich war nicht in der Lage, den Fehler  "Can't render an audio stream (AAC)'' zu reproduzieren.

Versuchen Sie bitte ААС codec im K-Lite Codec Pack Programm aufzunehmen.

Danke.

1121
Video Splitter / Re: Deleting recent file history in version 2.3
« on: April 29, 2011, 01:44:35 PM »
Hello philebus,

Thanks for your question.

Unfortunately there is no such feature in Video Splitter at the present time. We will add it in Video Splitter future releases.

But you can delete it manually from the Windows Registry Editor.
To do it:

1) Go to Start > Run and enter "regedit".  Registry Editor window will appear.
2) Go to HKEY_CURRENT_USER\Software\Solveig Multimedia\SolveigMM Video Splitter\AVITrimmerApp\Recent File List

and delete "Recent File List folder" or files which it contains.

1122
Video Splitter / Re: upgrade from version 1 to version 2
« on: April 25, 2011, 04:56:05 PM »
Hello philebus,

Please excuse us for inconveniences you probably had  trying to download the latest version, we will check links.

You can always download the latest version from the Video Splitter home page: http://www.solveigmm.com/en/products/video-splitter

You can use this link to download 2.3 version: http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe

You can also try if you want 2.4 beta version to which we have implemented AVC/H264, MP4, AVCHD files support for frame accuracy/ GOP accuracy editing and merging.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_2_4_Beta.exe

Topic where you can write about all possible bugs of 2.4 version: http://www.solveigmm.com/forum/index.php?topic=3197.0

Thanks.

1123
Hello Arto65,

There are really some problems with editing of m2ts files with AVC video.

I've not reproduced exactly the same problem that you've described, so could you please send me your file and please specify start/stop times of the selected fragment.

You can use one of the public file host services to send it. For example this one: https://www.yousendit.com/ or dropbox.com which comes with 2 GB free space for file sharing.

Thanks.

1124
HyperCam / Re: Can't record mouse cursor?
« on: April 20, 2011, 03:45:47 PM »
Hello HyperCammer,

Please try to change video settings before the recording (go to "Options", "Video" tab):

- try to increase the value in the "Rate in frames per second" field.
- try different codecs settings from "Video compressor" combo box.

If this will not help, please describe more detailed with what Audio/Video settings does it happen and what do you try to capture?

You can try also latest 3.1 version available from the link below:
http://www.solveigmm.com/download/SolveigMM_HyperCam.exe

Thanks.

1125
HyperCam / Re: Having trouble opening program
« on: April 18, 2011, 06:39:23 PM »
Hello Cris,

Some modifications have been made again.

Please try this version,
http://www.solveigmm.com/files/SolveigMM_HyperCam_3_1_beta.zip


Could you please inform me about your result?
Thank you for assistance in attempt to fix possible bug.

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