SolveigMM End-User Products > SolveigMM AVI Trimmer

AVI trimmer can't save. ("Can't Set Intervals")

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wuuuy:
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kuukyy:
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Olga Krovyakova:
Hello CharlesC,

Thank you for your post.

Please try to uninstall all our products from your PC if there are several our products installed (including AVI Trimmer + MKV).

After uninstall please make sure that all files in the folders below were removed from your computer

"C:\Program Files\Solveig Multimedia"
and
"C:\Program Files\Common Files\Solveig Multimedia"

Then install AVI Trimmer + MKV again and try to edit your file.

Will this help you?

CharlesC:
I'm getting the same thing.
Using SolveigMM_AVI_Trimmer_2_1_1307_29

Any solution or things to try.  It has done it with all avi and mkv files I have tried it with so far.

Olga Krovyakova:
Hello RuudNL,

Thank you for your post.

Could you please upload the sample of the original file?

You can try to use any file host service to upload it, e.g. dropbox.com, filedropper.com or Google Drive.
(http://www.google.com/intl/en/drive/about.html).

Please send us the project file. To get it select fragments for saving then go to File -> Save project as. You can use support(at)solveigmm(dot)com.

Thank you in advance.

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