Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM AVI Trimmer => Topic started by: ruthm23 on January 13, 2013, 08:36:04 PM

Title: can't start trimming - error code 80040154
Post by: ruthm23 on January 13, 2013, 08:36:04 PM
When I click the Save button, I receive a pop-up box stating it Can't Start Trimming.  The error code is 80040154.

Thank you.
Title: Re: can't start trimming - error code 80040154
Post by: Olga Krovyakova on January 16, 2013, 03:31:05 PM
Hello ruthm23,

Do you use the latest Video Splitter version (3.6.13.01.16)? You can check the version in Help -> About  SovleigMM Video Splitter menu.

You can download this version from the direct link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe  (http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe)

It would be easier to locate the problem if you could send us the file which you have tried to edit. Please upload it to any file host service, e.g. filedropper.com (http://filedropper.com) or dropbox.com (http://dropbox.com).
Please send also the project file. After fragment selecting please go to File -> Save project as.

Could you please try to record log files and send them to support(at)solveigmm(dot)com?

Here is the short guideline on how you can get them:

http://www.solveigmm.com/en/faq/how-to-record-log-files-of-solveigmm-video-splitter/ (http://www.solveigmm.com/en/faq/how-to-record-log-files-of-solveigmm-video-splitter/)

Thank you in advance.
Title: Re: can't start trimming - error code 80040154
Post by: Binriindy on January 26, 2015, 08:35:39 PM
I tried to follow the instructions.