Solveig Multimedia Forum - Get help for video editing software
SolveigMM End-User Products => SolveigMM AVI Trimmer => Topic started by: ruthm23 on January 13, 2013, 08:36:04 PM
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When I click the Save button, I receive a pop-up box stating it Can't Start Trimming. The error code is 80040154.
Thank you.
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Hello ruthm23,
Do you use the latest Video Splitter version (3.6.13.01.16)? You can check the version in Help -> About SovleigMM Video Splitter menu.
You can download this version from the direct link below:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter.exe)
It would be easier to locate the problem if you could send us the file which you have tried to edit. Please upload it to any file host service, e.g. filedropper.com (http://filedropper.com) or dropbox.com (http://dropbox.com).
Please send also the project file. After fragment selecting please go to File -> Save project as.
Could you please try to record log files and send them to support(at)solveigmm(dot)com?
Here is the short guideline on how you can get them:
http://www.solveigmm.com/en/faq/how-to-record-log-files-of-solveigmm-video-splitter/ (http://www.solveigmm.com/en/faq/how-to-record-log-files-of-solveigmm-video-splitter/)
Thank you in advance.
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I tried to follow the instructions.