Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM WMP Trimmer Plug-In => Topic started by: skippyfx on February 13, 2016, 02:02:59 PM

Title: Consistent Crashing WMP
Post by: skippyfx on February 13, 2016, 02:02:59 PM

On some files generated by the same software, this plug-in works great; then there's a few MP4's that immediately crash WMP and refuse to work when trimming.

I have logs that I can send via e-mail.

Title: Re: Consistent Crashing WMP
Post by: Olga Krovyakova on February 15, 2016, 07:44:30 PM

Hello skippyfx,

Thank you for your post.

Please try to install the latest version of WMP Trimmer Plugin 3 available for the download from the following link:

http://www.solveigmm.com/download/SolveigMM_WMP_Trimmer_Plugin_Home_Edition_3_0_Beta.exe (http://www.solveigmm.com/download/SolveigMM_WMP_Trimmer_Plugin_Home_Edition_3_0_Beta.exe)

If the issue remains with this version, could you please upload for us original input MP4 file to any file host service, e.g. Google drive or Dropbox.com? Also please specify what time positions were selected for the fragments you would like to be saved.

Thank you.

Title: Re: Consistent Crashing WMP
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