Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM WMP Trimmer Plug-In => Topic started by: tomv on February 13, 2012, 11:02:26 AM

Title: Fast Forward
Post by: tomv on February 13, 2012, 11:02:26 AM

Just bought the product and trimmed the front and back from a one minute video.  Everything worked great and I saved the new file.  When I play it  back it is in extreme fast forward mode.  I've done this half a dozen times and can't figure out why it is doing this.

Title: Re: Fast Forward
Post by: Olga Krovyakova on February 13, 2012, 06:58:22 PM

Hello tomv,

Thank you for your post.

Could you please send us your original file (e.g. using dropbox.com (http://dropbox.com))? And please specify start and stop positions were chosen for your fragment.

Title: Re: Fast Forward
Post by: tomv on February 13, 2012, 08:25:36 PM

here is the dropbox link for the new file

http://dl.dropbox.com/u/57528127/1_0001.avi

The original file

http://dl.dropbox.com/u/57528127/jan152012.avi

Title: Re: Fast Forward
Post by: Olga Krovyakova on February 15, 2012, 12:55:50 AM

Hello tomv,

Thank you for files.

The problem really exists,  we will try to fix it shortly.

Please keep an eye on this thread.

Title: Re: Fast Forward
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Title: Re: Fast Forward
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