Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM WMP Trimmer Plug-In => Topic started by: jeff0672 on June 17, 2010, 08:50:56 PM

Title: Registration problems
Post by: jeff0672 on June 17, 2010, 08:50:56 PM
I'm having issues where when Windows Media Player12 starts up, the WMP Trimmer plugin pops up, shows a downlevel version of the plugin (1.5.912.17) and thinks it's not registerred, hence not allowing me to use it.

When I run the registration app, I see the plugin in there at 1.5.1005.17 (Activated) and when I hit the '+' next to it, it shows the path to the DLL at version 1.5.912.17 (Activated)

I've rebooted to safe mode, run the uninstaller, manually deleted the SMM directory under program files, and under Common, and run regedit and deleted all keys containing the string Solveig, then rebooted and reinstalled. The problem persists.

System is Windows 7 64bit with WMP 12.
Title: Re: Registration problems
Post by: Maxim.Sakhankov on June 21, 2010, 08:53:59 AM
Hello jeff0672,
We are currently checking the issue. I'll let you know the results.

We're working with this problem. Currently you can activate plug-in running the Registrator "As Administrator".
Right-click the ""Register product" menu in "Start->All Programs->Solveig Multimedia->SolveigMM WMP Trimmer Plug-In" and choose "Run As Administrator".