SolveigMM End-User Products > SolveigMM WMP Trimmer Plug-In

slider does not effect video display

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Olga Krovyakova:
Hello yardbird,

Please specify what operating system you use now and the version of Windows Media Player.

Could you please upload the original file that you have tried to open in the player?

Thank you in advance.

yardbird:
OK. The slider does not change the video screen frame displayed. After I move the slider to another position, then hit play, it starts playing from the new position of the slider. Frame advence, forward and back, does not change the screen frame displayed. I don't get a black screen. I did not edit any video...so it happens with an unedited file. The video I am using works fine with my V.2.0.1104.27 of WMP Trimmer on my old computer with Windows XP.
Do I need to try and edit the video and send it to you, or is there something I can try first?

Olga Krovyakova:
Hello yardbird,

Thank you for your post.

Could you please describe the issue more detailed? Do you see anything in Windows Media Player when you open your file?

What happens when you move the slider, do you see the first frame that was shown on the file opening or do you see black screen instead?

Does this happen with the original file or with the output file after editing with WMP Trimmer Plugin.

It would be helpful for us to find out the issue's reason if you could send us the original media file and if you have editied it specify please the time positions of the selected fragments. You can upload the file e.g. to dropbox.com.

Thank you in advance.

yardbird:
Slider does not effect video display. Windows 8. Windows Media Player Version 12.0.9200.16420. How do I fix it?

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