Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => SolveigMM WMP Trimmer Plug-In => Topic started by: todd@daeind.com on December 08, 2013, 01:38:42 AM

Title: Windows 7 WMP 12 shuts down when saving
Post by: todd@daeind.com on December 08, 2013, 01:38:42 AM

Running W7 and WMP12.  When trying to save a trimmed file, there is a long pause at 19% and then it eventually proceeds to save slowly.  then before it finishes, the WMP says it has to close.  when i reopen it, it says that all plug ins have been disabled since a plug in caused it to close improperly on the last open.  Any ideas?

Title: Re: Windows 7 WMP 12 shuts down when saving
Post by: Olga Krovyakova on December 09, 2013, 11:03:05 PM

Hello Todd,

Thank you for your post and please excuse for possible inconveniences, 

Could you please send us the original file that you have tried to edit (you can use e.g. dropbox.com). Please specify also what start and stop time positions were selected for the chosen fragments.

You can always enable Plugin in Windows Media Player. Just press right mouse button and select Tools -> Plug-ins -> SolveigMM WMP Trimmer Plugin Business Edition.

Thank you in advance.

Title: Re: Windows 7 WMP 12 shuts down when saving
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Title: Re: Windows 7 WMP 12 shuts down when saving
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Title: Re: Windows 7 WMP 12 shuts down when saving
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