SolveigMM End-User Products > Video Splitter
7.0 not working with external srt subtitle and generate empty srt file
Olga Krovyakova:
Hello Marty,
Thank you for you reply.
Most likely the reason for the hang is now different.
Could you please upload for us the input file and the project file?
You can use as usual any file host service, e.g. Google drive (drive.google.com) or Wetransfer.com.
Marty:
--- Quote from: Olga Krovyakova on January 28, 2022, 02:00:44 PM ---Hello Marty,
The issue below was fixed in the released Video Splitter 7.6.2201.27 version, please download it here:
https://www.solveigmm.com/en/products/video-splitter/
--- End quote ---
Just tried the video file of my project told in the previous post by redoing the whole cut without using the project : it Hangs on the same part :(.. I hit cancel, and Software crashed. :(
I reloead the backup, removed the subtitle track from the stream selection, and the cut went ok. :(
Edit : other project went fine, so maybe related to an issue with the subtitle track ?
Marty:
--- Quote from: Olga Krovyakova on January 28, 2022, 02:00:44 PM ---Hello Marty,
The issue below was fixed in the released Video Splitter 7.6.2201.27 version, please download it here:
https://www.solveigmm.com/en/products/video-splitter/
--- End quote ---
hi, just loaded a project which was crashing before in the previous version. Noticed that in the stream, the subtitle was "unchecked", so checked it again. did a new cut on it, and .. it's hanging at part 5 on 8... (didn't checked yet the cut with a file not using project..). that would mean that starting from a project musn't be done ? (and so i'll have to redo all the cuts done on projects that i saved in the past waiting that it will be fixed). it's just to be sure, redoing all the cuts are not a big deal, it's just to be sure.
Olga Krovyakova:
Hello Marty,
The issue below was fixed in the released Video Splitter 7.6.2201.27 version, please download it here:
https://www.solveigmm.com/en/products/video-splitter/
--- Quote ---1) When you load a project with an external subtitles or restore from a backup copy of the project after a crash, the external subtitles stream is disabled for trimming.
--- End quote ---
Marty:
--- Quote from: Dmitry Vergeles on December 29, 2021, 09:58:19 PM ---Hi Marty,
thank you for keep pinging us ) We just missed it at some point, but supporting of subtitles is important.
Keep an eye on updates, we should fix it somewhere in Jan.
Regards,
Dmitry
--- End quote ---
Thanks !
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