SolveigMM End-User Products > Video Splitter

7.0 not working with external srt subtitle and generate empty srt file

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Marty:

--- Quote from: Olga Krovyakova on February 02, 2022, 05:52:58 PM ---Hello Marty,

Thank you, I've received files and reproduced the issue at our end.
We should investigate it.
As soon as there will be any news on it, we will let you know.

--- End quote ---

Thanks !

Olga Krovyakova:
Hello Marty,

Thank you, I've received files and reproduced the issue at our end.
We should investigate it.
As soon as there will be any news on it, we will let you know.

Marty:

--- Quote from: Olga Krovyakova on February 02, 2022, 05:06:25 PM ---Dear Marty,

Could you please resend your email as we have not found it?
Thank you!

--- End quote ---

i resent it through private message in the forum, hoping you'll get it. Thanks.

Olga Krovyakova:
Dear Marty,

Could you please resend your email as we have not found it?
Thank you!

Marty:

--- Quote from: Olga Krovyakova on January 28, 2022, 04:28:28 PM ---Hello Marty,

Thank you for you reply.
Most likely the reason for the hang is now different.
Could you please upload for us the input file and the project file?
You can use as usual any file host service, e.g. Google drive (drive.google.com) or Wetransfer.com.

--- End quote ---

file / mail sent to the support link. thanks ;) !

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