Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: hurricane51 on June 12, 2021, 06:45:16 PM

Title: After Update No Audio Loaded
Post by: hurricane51 on June 12, 2021, 06:45:16 PM
I just updated to Version 7.6.2106.09. When I load an MP4 file with FLAC audio tracks, the audio tracks do not get loaded. If I click Control, only the video track appears. If I load videos with AAC audio, they load fine.

Do I need to change something in the encoder/decoder settings?

[Windows 10 Pro x64]
Title: Re: After Update No Audio Loaded
Post by: Olga Krovyakova on June 24, 2021, 04:02:34 PM
Hello hurricane51,

Please excuse for the delayed reply.
Could you please send us the original input file that you open in Video Splitter? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com (https://drive.google.com)) or Wetransfer.com (http://Wetransfer.com)?
Title: Re: After Update No Audio Loaded
Post by: Olga Krovyakova on June 25, 2021, 05:58:24 PM
Hello hurricane51,

I've reproduced this issue at our end.
As soon as it will be fixed and the upated working version will be ready, we will post it here.
Title: Re: After Update No Audio Loaded
Post by: attwell on July 30, 2021, 01:55:30 PM
I just updated to Version 7.6.2106.09. When I load an MP4 file with FLAC audio tracks, the audio tracks do not get loaded. If I click Control, only the video track appears. If I load videos with AAC audio, they load fine.

Do I need to change something in the encoder/decoder settings?

[Windows 10 Pro x64]

Hi
is there any update?
Title: Re: After Update No Audio Loaded
Post by: Maxim.Sakhankov on August 03, 2021, 03:38:38 PM
Hello,
Unfortunately current version of Video Splitter does not support FLAC audio in MP4 files.
Title: Re: After Update No Audio Loaded
Post by: Olga Krovyakova on February 22, 2023, 04:53:34 PM
Hello mulebeanie,

Thanks for your post.
Regrettably the editing of MP4 with FLAC audio is still not supported by Video Splitter.