Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: CharlesC on May 09, 2014, 05:25:53 PM

Title: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on May 09, 2014, 05:25:53 PM
I am getting a number of audio sync issues while editing out some sketches from a comedy series. The files are all older avi (typical details below). It doesn't happen to all of them, so far maybe 15%.  And the sync is less than about 1 second out.  It starts off correctly, then seems to be incorrect later.  I don't think that the change is gradual, but I may be mistaken.  It seems like it is correct up to a certain point, then jumps a bit and is out from then on.

I have seen the problem in two separate source files so far.  The other twenty or more other ones appear to edit correctly.

I saw a note in the forum to try setting Control, Obey Sample Times,  but if I do this the output avi has no audio at all.

Any suggestions as to what to try?



--------------------------------------------------------------
Format                                   : AVI
Format/Info                              : Audio Video Interleave
File size                                : 174 MiB
Duration                                 : 29mn 15s
Overall bit rate                         : 832 Kbps
Writing library                          : VirtualDub build 11759/release

Video
ID                                       : 0
Format                                   : MPEG-4 Visual
Codec ID                                 : DIV3
Codec ID/Hint                            : DivX 3 Low
Duration                                 : 29mn 15s
Bit rate                                 : 727 Kbps
Width                                    : 368 pixels
Height                                   : 288 pixels
Display aspect ratio                     : 1.278
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.286
Stream size                              : 152 MiB (87%)

Audio
ID                                       : 1
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Mode                                     : Joint stereo
Mode extension                           : Intensity Stereo + MS Stereo
Codec ID                                 : 55
Codec ID/Hint                            : MP3
Duration                                 : 29mn 15s
Bit rate mode                            : Constant
Bit rate                                 : 96.0 Kbps
Channel(s)                               : 2 channels
Sampling rate                            : 44.1 KHz
Compression mode                         : Lossy
Stream size                              : 20.1 MiB (12%)
Alignment                                : Split accross interleaves
Interleave, duration                     : 42 ms (1.00 video frame)
Interleave, preload duration             : 500 ms


----------------------------------------------
SolveigMM Video Splitter Home Edition
Installation version 4. 0. 1401. 28
Version 4. 0. 1401. 28
Status: registered
-------------------------

EDIT:  Win7 Ultimate SP1
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on May 09, 2014, 11:34:21 PM
I took one of the avi files that wasn't being handled by SolveigMM to another older PC (XP, VirtualDub 1.66) and it handled the editing job correctly.  No loss of sync.

The only difference was that I made the edit points with VirtualDub on K-frames.  However I did try that with SolveigMM and it made no difference, the audio still had sync issues.

I was playing around with SolveigMM at version 3, but am used to programs that give frame level editing (VideoReDo for MPG-2 and MPG-4).  So when I saw SolveigMM v4 seemed to handle frame level editing of avi (not just at K-frames) I purchased it after trying a number of files and seeing that it seemed to perform.

Audio/Video sync issues will be a deal breaker on this.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: Olga Krovyakova on May 13, 2014, 12:31:52 AM
Dear CharlesC,

Thank you for your post.

Some issues with asyc of output AVi files were corrected in the beta version of Video Splitter 4 available here (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe).

Please try to reinstall the product.
If the reinstallation will not help then please upload for us the input file you have editied in the product. You can use any file host service to upload it,  e.g Dropbox.com  (http://Dropbox.com) or Google drive (https://drive.google.com).

Also please create the project file from the Video Splitter.  To get ut select fragments for saving then go to  File -> Save project as.

Thank you in advance.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on May 14, 2014, 06:43:50 PM
Hello Olga, thanks for the reply.

I tried the v4 Beta, but it did not fix the sync problem.  I'm uploading the original file (174MB) to Google Drive, as well as the project file. 
I'll post back here when it is done, and give the link details.


EDIT:  The link to the Google Drive folder is here.  The files have been renamed since I saved the project, hopefully you can correct that if it causes a problem.

https://drive.google.com/folderview?id=0B67BLFD8ItM5MEsyN0kwc3JucXM&usp=sharing
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on May 19, 2014, 10:01:47 PM
I'm just wondering if the file was downloaded by SolveigMM?  I'll take it offline soon rather than leaving it with open access.

Please confirm if you have taken a copy of it.
Thanks.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: Olga Krovyakova on May 20, 2014, 09:06:53 PM
Hello CharlesC,

Thank you a lot for files, I've got them.

I have checked the editing and also see the async.

We'll try to fix it in near future.
Please keep an eye on this thread, I'll post here as soon as will get the update.

Have a nice day.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on May 25, 2014, 07:28:37 AM
Great, thanks.

I'll check back from time to time.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on June 19, 2014, 09:04:19 AM
I was wondering if there was an update on this? 

I have some further editing to do and would like to use SolveigMM to do it, rather than keep using VirtualDub.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: Olga Krovyakova on June 19, 2014, 07:27:26 PM
Hello CharlesC,

Thank you for your post.
This bug is in our "to do" list for fixing.
As soon as there will be any news on this, I'll write here.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on June 21, 2014, 03:18:36 PM
Well I have another problem that can most likely be added to your 'to do' list.

I have 100+ avi files that need their primary audio stream changed to the secondary one.  Open the file, select Audio 2, Save As avi.  SolveigMM produces a final avi that appears to have the video running almost in slow motion.  The audio sounds like it is OK.  Then towards the end of the file the audio appears to not be there.

Again, using VirtualDub the same steps are handled with ease.  Select Audio 2, Video 'Direct Stream Copy', a final file is produced quickly.

I'll upload an example of one of the files (from a TV Series) and maybe you can test it.  I don't know if there are any special settings that need to be used in SolveigMM, I can try those if needed.


File details
General
Complete name                          Series_The_Pilot_(rus,eng).avi
Format                                   : AVI
Format/Info                              : Audio Video Interleave
File size                                : 344 MiB
Duration                                 : 25mn 34s
Overall bit rate                         : 1 877 Kbps
Movie name                               : #1.01 - The Pilot
Movie name/Country                       : ÑØÀ
Encoded by                               :
Genre                                    : êîìåäèéíûé / âîåííûé
Law rating                               : NR (íå ïðîõîäèëî îöåíêó)
Writing application                      : GordianKnot + Adobe Audition
Original source medium                   : äèñê DVD
Original source form                     : öèôðîâîå âèäåî
Original source form/Name                : ñåðèàë
Copyright                                :
IMIT                                     : Çâóê ëþáåçíî ïðåäîñòàâëåí CCA

Video
ID                                       : 0
Format                                   : MPEG-4 Visual
Format settings, BVOP                    : 1
Format settings, QPel                    : No
Format settings, GMC                     : No warppoints
Format settings, Matrix                  : Default (H.263)
Muxing mode                              : Packed bitstream
Codec ID                                 : DX50
Codec ID/Hint                            : DivX 5
Duration                                 : 25mn 34s
Bit rate                                 : 1 667 Kbps
Width                                    : 512 pixels
Height                                   : 384 pixels
Display aspect ratio                     : 4:3
Frame rate                               : 23.976 fps
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.354
Stream size                              : 305 MiB (89%)
Writing library                          : DivX 5.1.1 (Maupiti) (UTC 2003-11-19)

Audio #1
ID                                       : 1
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Codec ID                                 : 55
Codec ID/Hint                            : MP3
Duration                                 : 25mn 34s
Bit rate mode                            : Constant
Bit rate                                 : 64.0 Kbps
Channel(s)                               : 1 channel
Sampling rate                            : 32.0 KHz
Compression mode                         : Lossy
Stream size                              : 11.7 MiB (3%)
Alignment                                : Aligned on interleaves
Interleave, duration                     : 42 ms (1.00 video frame)
Interleave, preload duration             : 504 ms
Writing library                          : LAME3.96
Encoding settings                        : -m m -V 4 -q 2 -lowpass 16 -b 64
Language                                 : Ðóññêèé + Àíãëèéñêèé

Audio #2
ID                                       : 2
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Codec ID                                 : 55
Codec ID/Hint                            : MP3
Duration                                 : 25mn 34s
Bit rate mode                            : Constant
Bit rate                                 : 64.0 Kbps
Channel(s)                               : 1 channel
Sampling rate                            : 32.0 KHz
Compression mode                         : Lossy
Stream size                              : 11.7 MiB (3%)
Alignment                                : Aligned on interleaves
Interleave, duration                     : 42 ms (1.00 video frame)
Interleave, preload duration             : 504 ms
Writing library                          : LAME3.90.3

Audio #3
ID                                       : 3
Format                                   : MPEG Audio
Format version                           : Version 1
Format profile                           : Layer 3
Codec ID                                 : 55
Codec ID/Hint                            : MP3
Duration                                 : 25mn 34s
Bit rate mode                            : Constant
Bit rate                                 : 64.0 Kbps
Channel(s)                               : 1 channel
Sampling rate                            : 32.0 KHz
Compression mode                         : Lossy
Stream size                              : 11.7 MiB (3%)
Alignment                                : Aligned on interleaves
Interleave, duration                     : 42 ms (1.00 video frame)
Interleave, preload duration             : 504 ms
Writing library                          : LAME3.90.3
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: Olga Krovyakova on June 25, 2014, 11:20:40 PM
Dear CharlesC,

Thank you for your post.

Have you already uploaded the example file for we could check it at our end?

Could you please let us know what Video Splitter version you use?
The latest beta is available here (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe).
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on July 03, 2014, 07:25:11 PM
Thanks Olga.  The link to the file is below.  Please let me know when you have it, and I'll then remove it again.
I tried the new Beta on it, no difference.

To confirm what the problem was. When I save the file out after setting the audio to the 2nd choice of English (the whole file selected, no trimming at all), the resulting file ends up with video and English audio, correct.  But the video seems to play slowly.  The audio sounds like it is at the correct speed.  Strange.

Anyway, hopefully you will see the problem for yourself.


https://drive.google.com/folderview?id=0B67BLFD8ItM5RXBxNExobEZfSGc&usp=sharing


Title: Re: AVI audio sync issues - Video Splitter v4
Post by: Olga Krovyakova on July 03, 2014, 10:26:07 PM
Hello CharlesC,

Thank you a lot for file you have uploaded.

I've reproduced the same issue with slow motion of video and no sound at the end of the payback.

As soon as there will be any news regarding fixing of this bug, I'll post here.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on July 04, 2014, 03:52:04 PM
Thanks Olga!
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on July 30, 2014, 08:29:51 AM
Olga, I must admit I am disappointed with my experience in using SolveigMM.  I purchased it a couple of months ago to handle what I thought would be straightforward tasks in editing files, in particular avi ones.

I have tried to use it for two main tasks so far, detailed below, and in both cases it has had problems.  As mentioned, when I went back to using the open source program  VirtualDub, which has been around for many, many years, it successfully did the job.

I purchased the program in May, it is now almost the end of July.  To my knowledge, neither of the problems has been fixed yet.  Can you please give a status update of where the situation currently is at?  I thought avi files were one of the file types that SolveigMultimedia specialised in.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: Olga Krovyakova on August 01, 2014, 10:55:56 PM
Dear CharlesC,

Please excuse for possible inconveniences.

We still work on issues with AVI files you have reported.  We hope to have the solution in near future.

As soon as there will be any news, we'll post here.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on January 20, 2015, 09:06:41 AM
Olga, the issues detailed below are to my best knowledge unresolved. The first problem on some older avi files was identified in May last year, the second in June last year.

With both 'problem' files,  the old open source program VirtualDub (versions of which have been around for a long, long time) had no trouble in editing the files correctly.

I purchased SolveigMM Video Splitter specifically because it said it could handle avi files, and gave the impression that it could do this easily.

Can you please give me an update on these apparently unresolved issues?

Thanks
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: Olga Krovyakova on January 21, 2015, 02:52:38 AM
Hello CharlesC,

Please excuse us for fixing the bug so long.

I believe that will post the update or have the news regarding issues you have reported on the next week.

Thank you for your patience.
Title: Re: AVI audio sync issues - Video Splitter v4
Post by: CharlesC on April 11, 2015, 07:38:26 AM
Hello Olga,
I see that there is a version release now that appears to have some fixes and/or functionality for avi files.  Main points highlighted below. Most of the problem avi files did have mp3 audio.

Maybe this will sort out some of the editing problems I've experienced and reported since May 2014.  As you know from the history below, I've not been able to use the program successfully from day 1 for the avi files that I bought it for.

Could you please upgrade my v4 license to v5?  At this point I'm not particularly keen to purchase an upgrade at 50% discount.  My email address is in my profile.

Thank you.



Fixes (Trimming):
Audio out of sync on output AVI files with MP3 audio
Slow motion of video playback and partly no sound on trimmed AVI file with MP3 audio

Title: Re: AVI audio sync issues - Video Splitter v4
Post by: Olga Krovyakova on April 13, 2015, 11:51:13 PM
Hello CharlesC,

Please try to use version 4.5 beta of Video Splitter. It should fix issues you have reported.

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe)

Please let us know how it works at your end.