Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: rosemorris on April 26, 2013, 08:53:54 PM

Title: Bug: Crashes on Save Media File As (3.6.1301.9)
Post by: rosemorris on April 26, 2013, 08:53:54 PM

1) I open an .avi
2) Mark and Cut out a short segment
3) Save Media As...
4) Hangs


Now I do the same, but do it via Project:

1. I open an .avi
2. Mark and Cut out a short segment
3. Save Project As...
4. Close Video Cutter
5. Start Video Cutter
6. Load Project
7. Save Media As...
8. Success!

I have Windows 7.

Title: Re: Bug: Crashes on Save Media File As (3.6.1301.9)
Post by: Olga Krovyakova on April 26, 2013, 10:00:19 PM

Hello rosemorris,

Will you get the same problem with the beta version of Video Splitter (http://solveigmm.com/download/SolveigMM_Video_Splitter_3_7_Beta.exe)?

Could you please upload for us this .avi file to replicate the problem on our end (you can upload it e.g to dropbox.com (http://dropbox.com) or filedropper.com (http://filedropper.com))? 

Please send us to support(at)solveigmm(dot)com the project file. To get it please select fragments for saving/deleting in the timeline then go to File -> Save project as.

Thank you in advance.