SolveigMM End-User Products > Video Splitter

Crash when re-opening a file created by splitter

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Olga Krovyakova:
Hello multiprefi,

Thank you for your post.
The latest version of Video Splitter is the released version 8.0.2403.26.
It can be downloaded from its home page, also you can purchase the license key at the same page:

https://www.solveigmm.com/en/products/video-splitter/#Buy_now

multiprefi:
I assume I can put my original activation code into the beta software, and continue to use it until your next release.

Maxim.Sakhankov:
Hello Doug,
It is nice to hear that it helped.
Yes, you can use your license key to activate the beta-version. These changes will be implemented into release version.

nerdoug:
Summary: The beta software you sent me solved all my issues.

Details: With beta software I can:
- extract a subset of same original file which:
    - plays in VLC with no blackout at the beginning
    - uploads to Vimeo with no error messages
    - plays normally in Vimeo
- drag the extract back in to VS for further processing with no problems.

Thanks for excellent support: prompt, and thorough.
I assume I can put my original activation code into the beta software, and continue to use it until your next release.
If not, please advise how I should proceed.

Thanks again, - Doug Elliott.

Maxim.Sakhankov:
Hello Doug,
I received your files and reproduced the issue. We will check it and let you know as soon as we have any progress.

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