SolveigMM End-User Products > Video Splitter
Elecard Evaluation Period Has Expired?
bleaurgh:
--- Quote from: Olga Krovyakova on October 11, 2022, 04:42:14 PM ---Could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, like Google drive (https://drive.google.com).
To get the project file, open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.
--- End quote ---
Like I mentioned, it doesn't seem tightly related to input file or project file. It will happen randomly with seemingly any (mp4?) file that requires reencoding (frame-accurate mode), and the effect is present in the output file until the next keyframe from the input file. Saving the project and reopening it does not recreate the issue.
I'll try to grab an example for you when I encounter it next time.
Edit:
Here, I've recreated the issue for you. Just a arbitrary sample mp4 from the internet split into three pieces, with the cuts between the keyframes.
https://drive.google.com/file/d/1paYfGAByu2blUO6F-CUIRR4LFHtQyXhg/view?usp=sharing
Olga Krovyakova:
Hello bleaurgh,
Thank you for your post and the description of this issue.
Unfortunately we have not yet reproduced the issue with our files at our end with Video Splitter's latest version.
Could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, like Google drive (https://drive.google.com).
To get the project file, open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.
bleaurgh:
Experiencing the same.
It does not seem related to the file or the project. Whenever I split a file, I check each of the resulting parts before clearing the media. If the Elecard trial overlay is present, it seems to be produced every time i re-run the split. So I save the project, exit the program, relaunch it, open the project, and re-run the split. Then the output is usually fine.
But like it has been stated here already - it is a major pain to have to check each output file before clearing the media and deleting the source file.
Edit: Using registered x64 7.6.2209.30, latest version at time of writing.
Olga Krovyakova:
Hello danadams01,
Thank you for the post.
Please try to use the latest version 7.6 of Video Splitter available here:
https://www.solveigmm.com/en/products/video-splitter/
If the problem remains with it, could you please send us the original input file that you open in Video Splitter and the project file? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com).
To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.
You can send both: the link to file and the project to support(at)solveigmm(dot)com.
Thank you in advance.
Olga Krovyakova:
Hello Marty,
Thank you for your post.
We are currently working on the new version of Video Splitter and hope that all problems you have described will be fixed in it.
According to evaluation mode issue, we have not still regrettably reproduced this issue at our end with our files.
If there will be possibility to send us such original input file and the project file with wich the issue happens, this will be of much help for us.
You can use e.g. drive.google.com to send the files to our Support team.
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