Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: batola4797 on November 21, 2023, 01:23:29 PM

Title: Help using paid product
Post by: batola4797 on November 21, 2023, 01:23:29 PM

So not only was I unable to use this back when I bought it due to numerous issues that don't seem to have been solved over the course of the past couple years, but now I can't even attempt to use it again because the licenses only work for the current major version, and I bought it on version 6, yet you don't provide downloads of old versions, so I'm stuck with a license for a version I can't even get. What kind of ridiculous company is this?

Title: Re: Help using paid product
Post by: Olga Krovyakova on November 22, 2023, 12:11:23 PM

Hello batola4797,

Thank you for your post.
Please write to use to support(at)solveigmm.com for we could assist you.
Please specify in your email the following information for we could find your order: email address was used for purchasing, your license key, your order ID.