Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: yorick17 on October 31, 2014, 05:44:35 PM

Title: Join Manager
Post by: yorick17 on October 31, 2014, 05:44:35 PM

Does this feature work anymore?  Every time I try to use it , the program either freezes up, or I get a handle is invalid message.

Title: Re: Join Manager
Post by: Olga Krovyakova on October 31, 2014, 09:17:48 PM

Hello yorick17,

Joining feature should work in the product.
Please let us know what version of Video Splitter you use.
You can try the latest one from the link below:
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_0_Beta.exe)

If the reinstallation will not help, could  you please upload for us your files that you have tried to join to any file host service, e.g. Dropbox.com (https://www.dropbox.com) or Google drive (https://www.drive.google.com), for we could reproduct this issue at our end?

Title: Re: Join Manager
Post by: yorick17 on November 02, 2014, 06:48:45 PM

Thanks for replying Olga, I reinstalled with the link you provided
I was using-
SolveigMM Video Splitter Home Edition
Installation version 4. 0. 1401. 28
Version 4. 0. 1401. 28
Status: registered

now-
SolveigMM Video Splitter Home Edition
Installation version 4. 0. 1410. 24
Version 4. 0. 1409. 8
Status: registered

That seems to have done the trick, for whatever reason it is now working.
Thanks for your help.  If it stops working again I will let you know.  Thanks again.