Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: donb2016 on January 19, 2017, 05:23:38 PM

Title: .mkv and .mp4 Files
Post by: donb2016 on January 19, 2017, 05:23:38 PM
With HD Bluray quality .mkv files I can't seem to add them to the timeline and if it does add to timeline (which takes an endless amount of time,btw)
while splitting a 1 minute clip I get stuck on the "Now splitting the sequence" screen for what seems like forever and I end up having to cancel because it's been ten minutes or more just to get a 1 minute clip.
Also certain .mp4 files do slpit, but the quality for whatever reason seems to look like it was not process correctly, looks kind of like videos you download to watch, but were not uploaded correctly . Any help?
Title: Re: .mkv and .mp4 Files
Post by: Olga Krovyakova on January 19, 2017, 08:39:26 PM
Hello donb2016,

Thank you for your post.
Regrettably I've not reproduced this issue at out end.
Could you please upload for us your input MKV file to e.g. Google drive with 15 Gb free space.

According editing MP4 files - please specify more detailed what problem with output file you get. Do you see artefacts, async or something else?
Please try to use for MP4 files editing version available for download here:
https://yadi.sk/d/t3C5AoGc39piwZ (https://yadi.sk/d/t3C5AoGc39piwZ)
Title: Re: .mkv and .mp4 Files
Post by: Gloriaivy on February 14, 2017, 05:16:56 PM
I have the same problem with you.
Title: Re: .mkv and .mp4 Files
Post by: Olga Krovyakova on February 14, 2017, 05:35:19 PM
Hello Gloriaivy,

Thank you for your post.
Do you get this error with the beta version?
http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_1_Beta.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_6_1_Beta.exe)

If yes, could you please upload the original input file to e.g. Google drive?
Also please send the project file from Video Splitter. To get it select fragments for saving then follow to File / Save project as.