SolveigMM End-User Products > Video Splitter

Need Help Transferring License to a New Device from a Device that doesn't work

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Olga Krovyakova:
Hello cguitarw,

Thank you for your post.
Sure, we can help you with this.
Just contact as at support@solveigmm.com and specify your email address and/or license key.

cguitarw:
Not sure if this in an FAQ somewhere. I looked and couldn't find anything. Basically I bought a license for the video splitter last June. Not too long ago my computer broke and I had to get a new one. I want to transfer the license, but my old computer won't even turn on so I'm wondering if there's an easy way to delete the license from the computer that no longer functions so I can add it to my new computer.

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