Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: NOKNOT on June 13, 2014, 08:03:27 AM

Title: No Audio In Preview Window
Post by: NOKNOT on June 13, 2014, 08:03:27 AM

I have loaded a  mpg video file into Video Splitter, version 3.7.1312, in the window I have the video but no audio. In the pane to the left it states the audio is Fast Multimedia AG DVM Dolby AC3. I tried trial of version 4 with same results. It plays in PowerDVD and also I have no trouble with Boilsoft Video Splitter. Thanks.

Title: Re: No Audio In Preview Window
Post by: Olga Krovyakova on June 16, 2014, 10:35:23 PM

Dear NOKNOT,

Possibly there is no AC3 decoder installed on your computer.

Please try to install AC3 decoder on your PC for Video Splitter can use it for the file playback.
http://www.ac3filter.net/

Also you can try to install FFdshow that also includes AC3 decoder.
http://ffdshow-tryout.sourceforge.net/download.php (http://ffdshow-tryout.sourceforge.net/download.php)

Will it help you?

Title: Re: No Audio In Preview Window
Post by: NOKNOT on June 17, 2014, 08:33:09 AM

Thanks, that worked,but why would Boilsoft work and Solveig not?

Title: Re: No Audio In Preview Window
Post by: Olga Krovyakova on June 19, 2014, 07:43:00 PM

Hello NOKNOT,

Video Splitter has no its own intergrated AC3 decoder, so it uses the decoder installed on the PC.
By default on each computer is installed Microsoft AC3 decoder that can only be used by Windows Media Player.
That is why it is necessary to install another AC3 decoder for Video Splitter could use it.
Possibly Boilsoft has its own AC3 audio decoder that is why it works without installation of decoders I've recommended in my previous post.
After installation of this decoders it should be listed in the list of the used filters in "Tools -> Show preview filters" of Video Splitter.