Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: minegroasprilla on January 20, 2015, 09:37:21 AM

Title: output video problem
Post by: minegroasprilla on January 20, 2015, 09:37:21 AM

I downloaded this video from Youtube (mp4-1080p): http://www.youtube.com/watch?v=6iekVIA9aL4

I need to cut a little fragment from 00:08:02;07 to 00:08:04;14 (With Frame Accuracy).
The problem is the resulting video shows with poor quality.

Can you help me??, please

:(

Title: Re: output video problem
Post by: minegroasprilla on January 21, 2015, 02:37:22 AM

No help?

Title: Re: output video problem
Post by: Olga Krovyakova on January 21, 2015, 03:14:50 AM

Hello minegroasprilla,

Thank you for your post.

Am I right that you would like to delete the fragment from 00:08:02;07 to 00:08:04;14?

I've reproduced the issue with artifacts on frames of cutting place in the resulting file if delete this fragment.
Do you have the poor quality on the whole file or only on the cutting place?

I would like also to kindly ask you to upload the original input file to any file host service to be sure we have the same problems, as the file can be downloaded from YouTube with different downloading programs and this can affect on what video/audio information it has. You can use e.g. Google drive or Dropbox.com to upload it.

Thank you.

Title: Re: output video problem
Post by: minegroasprilla on January 21, 2015, 05:24:27 AM

I need to extract the fragment from 00:08:02;07 to 00:08:04;14.

Bad quality is on the resulting-extracted video.

I downloaded Full video using Internet Download Manager (MP4-1080).

Here is the link for the resulting-extracted fragment: http://www.mediafire.com/download/jbaz8ez1yp5zaa6/FRAGMENT-BAD+QUALITY.mp4

mmm, I have cut other fragments and also notice the poor quality.

Title: Re: output video problem
Post by: minegroasprilla on January 23, 2015, 01:29:44 AM

So, no answer, no help, no nothing

Title: Re: output video problem
Post by: Olga Krovyakova on January 23, 2015, 02:12:12 AM

Hello minegroasprilla,

I've reproduced the same issue with quality degradation on the output file when download the original file with Internet Download Manager.

We will add this bug to our "to do" list for fixing.

As soon as there will be any news or updates I'll post in this thread.

Title: Re: output video problem
Post by: minegroasprilla on January 24, 2015, 03:08:08 AM

Quote from: Olga Krovyakova on January 23, 2015, 02:12:12 AM

Hello minegroasprilla,

I've reproduced the same issue with quality degradation on the output file when download the original file with Internet Download Manager.

We will add this bug to our "to do" list for fixing.

As soon as there will be any news or updates I'll post in this thread.

Ok, that quality degradation happens with join videos, too.

I'll wait for update. :)

Title: Re: output video problem
Post by: minegroasprilla on February 09, 2015, 10:56:26 AM

no fix the problem yet.

Title: Re: output video problem
Post by: Olga Krovyakova on February 09, 2015, 10:36:45 PM

Hello minegroasprilla,

Thank you for your post.

This issue regrettably is not fixed yet.
As soon as there will be news and updates, I'll post here.

Title: Re: output video problem
Post by: Olga Krovyakova on February 20, 2015, 01:50:23 AM

Hello minegroasprilla,

Thank you for your post.

The issue with quality degradation of output mp4 file you have sent us was fixed in the version available at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe)

We always appreciate any feedback, so please feel free to contact us.

Title: Re: output video problem
Post by: minegroasprilla on February 23, 2015, 12:34:03 AM

Quote from: Olga Krovyakova on February 20, 2015, 01:50:23 AM

Hello minegroasprilla,

Thank you for your post.

The issue with quality degradation of output mp4 file you have sent us was fixed in the version available at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe)

We always appreciate any feedback, so please feel free to contact us.

Sorry Olga, but this Beta version is "Home Edition" and I have "Business Edition".
No beta version for Business Edition?.

Title: Re: output video problem
Post by: minegroasprilla on February 25, 2015, 07:33:26 AM

Quote from: minegroasprilla on February 23, 2015, 12:34:03 AM

Quote from: Olga Krovyakova on February 20, 2015, 01:50:23 AM

Hello minegroasprilla,

Thank you for your post.

The issue with quality degradation of output mp4 file you have sent us was fixed in the version available at the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Home_Edition_4_5_Beta.exe)

We always appreciate any feedback, so please feel free to contact us.

Sorry Olga, but this Beta version is "Home Edition" and I have "Business Edition".
No beta version for Business Edition?.

Any answer?

Title: Re: output video problem
Post by: Olga Krovyakova on February 26, 2015, 04:15:37 AM

Hello minegroasprilla,

Please excuse for the delayed answer.

Please try the Business Edition version from the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_4_5_Beta.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_4_5_Beta.exe)

Thank you.

Title: Re: output video problem
Post by: minegroasprilla on February 26, 2015, 10:00:18 AM

Quote from: Olga Krovyakova on February 26, 2015, 04:15:37 AM

Hello minegroasprilla,

Please excuse for the delayed answer.

Please try the Business Edition version from the link below:

http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_4_5_Beta.exe (http://www.solveigmm.com/download/SolveigMM_Video_Splitter_Business_Edition_4_5_Beta.exe)

Thank you.

Sorry, but Home Edition: Beta 4_5_1502_18 and Business Edition: Beta 4_5_1502_10.
So, Beta-Business Edition is not update?

Title: Re: output video problem
Post by: Olga Krovyakova on February 28, 2015, 03:39:25 AM

Hello minegroasprilla,

Please excuse, the link is wrong. I will post the right link on Monday.

Title: Re: output video problem
Post by: Olga Krovyakova on March 03, 2015, 12:33:19 AM

Hello minegroasprilla,

Please use the link below to download version that saves the resulted file in the better quality:

http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_4_5_1502_27_Beta.exe (http://solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_4_5_1502_27_Beta.exe)

Title: Re: output video problem
Post by: minegroasprilla on May 12, 2015, 03:15:17 AM

mm, I downloaded latest Beta version and I have noticed that the problem is again: quality degradation.

Title: Re: output video problem
Post by: Olga Krovyakova on May 15, 2015, 02:25:00 AM

Hello minegroasprilla,

Thank you for your post and please excuse for the delayed answer.

Please try to set X264 encoder in preferences before the editing start.

You can select it in "Tools" -> "Preferences" -> "Smart mode settings" -> Encoders/decoders -> select X264 encoder (Custom) -> click the "Force selected" button -> click "OK" -> Trim the file.

You should get the higher quality on the output file with this codec.