Author Topic: Problems with subtitle lines longer than the cut point.  (Read 15934 times)
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« Reply #4 on: February 22, 2023, 04:50:47 PM »
Hello to all,

I've not noticed any problems with editing SRT subtitles in MKV at our end with the latest version 8.0.

The download is available at:
https://www.solveigmm.com/download/SolveigMM_Video_Splitter_x64.exe

If you have noticed any issues, please send us the samples of your input files.
Thanks!
Regards,
Olga Krovyakova
Solveig Multimedia

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« Reply #3 on: February 21, 2023, 08:01:10 PM »
Subtitles often cause problems with cut segments (x265, mkv). Since everything I edit has subtitles, it happens A LOT. So I troubleshooted this myself and found out that if a subtitle line starts earler than the cut point, it usually causes the output to look glitchy or makes the program freeze at "Now Splitting The Sequence" part.

To easily reproduce, make an SRT subtitle (just save as .txt and rename to .srt) with an entry like this:

Code: [Select]
1
00:00:05,000 --> 00:00:10,000
Blah-blah-blah.

They are aware of this problem since 2019... lot of users here sent them (including me) the files, and it still not fixed. it's kind of depressing. i don't understand why Olga ask you to send them the files "again", we did it so many times with "it's on our to do list", and "it will be fixed".

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« Reply #2 on: February 06, 2023, 05:49:21 PM »
Hello Staxx,

Please send us your mkv file with the subtitle file for we could reproduce the issue at our end.
You can use any file host service to share files, e.g. Google drive or Dropbox.com.
Also send us the project file.
To get the project file open the input file in Video Splitter, set fragments for saving and deleting then go to File menu -> Save project as and select folder to save the project file.

Quote
you can't set up Select Streams in the Media panel before adding the file to the timeline.
The reason it's important is because the program seems to have issues with some streams. Some of them take long to load and make the program freeze for quite a while before you can toggle them off in Select Streams.

Please specify what files you have tried to load to timeline and with which of them you have the issue? Or better, send us also the sample of such file, that can demonstrate such kind of issue.

Thank you in advance.
Regards,
Olga Krovyakova
Solveig Multimedia

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« Reply #1 on: February 04, 2023, 01:49:27 AM »
I just tried the free version and I wonder if you could address some these issues before I decide whether to buy. The first one by far the biggest problem I found, and it's also the main reason I haven't bought the program yet, since I'm looking for something that can work with subtitles without causing problems.


Subtitles often cause problems with cut segments (x265, mkv). Since everything I edit has subtitles, it happens A LOT. So I troubleshooted this myself and found out that if a subtitle line starts earler than the cut point, it usually causes the output to look glitchy or makes the program freeze at "Now Splitting The Sequence" part.

To easily reproduce, make an SRT subtitle (just save as .txt and rename to .srt) with an entry like this:

Code: [Select]
1
00:00:05,000 --> 00:00:10,000
Blah-blah-blah.

Merge it into any mkv video, and try cutting that video at 6 seconds (again, notice that the subtitle line starts at 5 sec). The program will either get stuck at 100% of "Now Splitting The Sequence...", or it'll output a segment with an extra second of buggy/empty video footage.

The easiest solution for this would probably be to demux and re-edit the subtitles to make sure that none of them go beyond the cut points. So in this case, 00:00:05,000 --> 00:00:10,000 would become 00:00:06,000 --> 00:00:10,000, and so on.


Another issue I noticed is more like a missing feature than a bug. It's that you can't set up Select Streams in the Media panel before adding the file to the timeline.

The reason it's important is because the program seems to have issues with some streams. Some of them take long to load and make the program freeze for quite a while before you can toggle them off in Select Streams. Some of them are unsupported or don't even seem to load, like some TrueHD Atmos streams I tested. Would be great if I could disable the unsupported audio streams and unnecessary subtitles, as well as set up which streams to cut and use for preview BEFORE I drag the file from the media panel and loaded it into the timeline.