Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: Stara on June 12, 2020, 10:24:53 AM

Title: Recent report from McAfee saying that x265.exe is a virus.
Post by: Stara on June 12, 2020, 10:24:53 AM

I have SolveigMM Video Splitter Home Edition and twice recently (in the past few days) my antivirus software has "removed" the x265.exe file in the Solveig multimedia path and has declared the file a virus and states it is a threat. I'm not sure at all why this is happening but I'm assuming it will cause issues in my use of the program, so I wanted to reach out and see if this issue can be solved.  Here's a screenshot of the issue reported by the virus software. https://gyazo.com/cb4168e2afe330acf8204328f018ed66

Title: Re: Recent report from McAfee saying that x265.exe is a virus.
Post by: Olga Krovyakova on June 16, 2020, 05:22:44 PM

Hello Stara,

Thank you for contacting us.
Please try to restore this x265.exe file disabled by McAfee (specify it as "false positive") if there is such feature available in McAfee.
Or reinstall Video Splitter and specify an exception for this file in McAfee as x265.exe is not a virus.

Meanwhile, we'll contact McAfee to solve this issue.