Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: Dsplash66 on November 06, 2019, 12:42:29 AM

Title: SolveigM Business edition suddenly stopped trimming?
Post by: Dsplash66 on November 06, 2019, 12:42:29 AM

Hi

I was using this brilliant program just fine until today. There were no changes I can think of, but it just pauses and does nothing once the markers have selected a section and turned 'gold' then 'trim' is clicked?

I also tried resetting the prefs to default, but no change?

Title: Re: SolveigM Business edition suddenly stopped trimming?
Post by: Maxim.Sakhankov on November 15, 2019, 12:16:01 PM

Hello Dsplash66,
Does this occur with a specific file? Could you please send this file and a trimming project file to our tech. support (https://www.solveigmm.com/en/support/) or to me in a private message. You can use any file sharing services to send files, like Google Drive, Dropbox etc.