Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: znewbie on September 27, 2008, 05:29:39 PM

Title: SolveigMM Video Splitter crashes under XP
Post by: znewbie on September 27, 2008, 05:29:39 PM

Hi Dmitry,
First thanks for you soft, I really like it. If I wanted a splitter to be made for me,I it would be SolveigMM Video Splitter. And if I am here it's because I really like it.

I have a problem with it:
When I triy to trim the process starts but finishes at 38% and SolveigMM crashes.
Any solution please.
Thanks
PS: I use XP

Title: Re: SolveigMM Video Splitter crashes under XP
Post by: Dmitry Vergeles on September 27, 2008, 07:23:22 PM

Hi znewbie,

Thank you for response we do our best to make our customers pleased by our programs:)
Please let us know what version do you have and what kind of file do you try to edit (WMV/WMA/ASF/AVI/MPEG-2/MP3).
Also can you upload us the original file to replicate the problem on our side?

Title: Re: SolveigMM Video Splitter crashes under XP
Post by: znewbie on September 29, 2008, 11:02:04 PM

Thank you Dmitry,
I use SolveigMM Video Splitter 2.1.807.1 under Windows XP (Ultimate version and also try it under Windows XP Pack 3).

http://rapidshare.com/files/149495898/for-dmitry.rar.html (http://rapidshare.com/files/149495898/for-dmitry.rar.html)

Title: Re: SolveigMM Video Splitter crashes under XP
Post by: Dmitry Vergeles on September 30, 2008, 02:31:36 AM

Quote from: znewbie on September 29, 2008, 11:02:04 PM

Thank you Dmitry,
I use SolveigMM Video Splitter 2.1.807.1 under Windows XP (Ultimate version and also try it under Windows XP Pack 3).

http://rapidshare.com/files/149495898/for-dmitry.rar.html (http://rapidshare.com/files/149495898/for-dmitry.rar.html)

Ok, thanks. We will see, and let you know as soon as something gets clear.

Title: Re: SolveigMM Video Splitter crashes under XP
Post by: Dmitry Vergeles on September 30, 2008, 03:31:56 AM

the bug has been reproduced and confirmed. a fix should get available shortly, we will nonice about that here, thank you very much for your help.

Title: Re: SolveigMM Video Splitter crashes under XP
Post by: znewbie on September 30, 2008, 04:30:06 PM

OK, thank you Dmitry

Title: Re: SolveigMM Video Splitter crashes under XP
Post by: Dmitry Vergeles on October 02, 2008, 01:41:18 AM

Quote from: znewbie on September 30, 2008, 04:30:06 PM

OK, thank you Dmitry

Hi znewbie,

Here is an fix - http://www.solveigmm.com/files/utils/SMM_Trimmer_2008_10_02.zip
Unzip this filter and replace with currect that by default is placed to "C:\Program Files\Common Files\Solveig Multimedia" folder.

Then restart the SPlitter with your project. Now it should operate properly.
Please let us know the results.
Thanks in advance.

Title: Re: SolveigMM Video Splitter crashes under XP
Post by: znewbie on October 02, 2008, 11:26:23 PM

Hi Dmitry,
Great ! Working perfectly my friend. Nice job.
Please keep it as simple as possible, best things are the simple ones.
Thank you.