Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: Janeo on April 12, 2021, 02:41:42 PM

Title: SolveigMM Video Splitter doesn't recognize webm format
Post by: Janeo on April 12, 2021, 02:41:42 PM

The video is garbled, as if the program was not reading the webm codec. The file comes from an Icevideo Screen Recorder.
OS: Windows 10 x64.
WHY? - SolveigMultimedia raported this codec is included to the software.
Please help!

----------------
FF Media info about this .webm file:

General
Complete name                            : ..\ice_video_20210412-093036.webm
Format                                   : WebM
Format version                           : Version 2
File size                                : 37.1 MiB
Duration                                 : 31 s 536 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 9 865 kb/s
Writing application                      : Lavf58.29.100
Writing library                          : Lavf58.29.100

Video
ID                                       : 1
Format                                   : VP8
Codec ID                                 : V_VP8
Duration                                 : 31 s 500 ms
Bit rate                                 : 9 273 kb/s
Width                                    : 1 680 pixels
Height                                   : 1 050 pixels
Display aspect ratio                     : 16:10
Frame rate mode                          : Constant
Frame rate                               : 30.000 FPS
Compression mode                         : Lossy
Bits/(Pixel*Frame)                       : 0.175
Stream size                              : 34.8 MiB (94%)
Default                                  : Yes
Forced                                   : No

Audio
ID                                       : 2
Format                                   : Vorbis
Format settings, Floor                   : 1
Codec ID                                 : A_VORBIS
Duration                                 : 31 s 385 ms
Bit rate mode                            : Variable
Bit rate                                 : 192 kb/s
Channel(s)                               : 2 channels
Sampling rate                            : 44.1 kHz
Compression mode                         : Lossy
Delay relative to video                  : -36 ms
Stream size                              : 736 KiB (2%)
Writing application                      : Lavc58.54.100
Writing library                          : libVorbis (Omnipresent) (20120203 (Omnipresent))
Default                                  : Yes
Forced   

(https://i.imgur.com/0JnpUWD.png)

Title: Re: SolveigMM Video Splitter doesn't recognize webm format
Post by: Olga Krovyakova on April 13, 2021, 01:00:46 PM

Hello Janeo,

Please try to use the version of Video Splitter available for the download from the link below.

Home Edition, 64 bit version:
https://www.solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_x64_7_6_2103_26_Beta.exe (https://www.solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_x64_7_6_2103_26_Beta.exe)

Home Edition, 32 bit version:
https://www.solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_7_6_2103_26_Beta.exe (https://www.solveigmm.com/files/SolveigMM_Video_Splitter_Home_Edition_7_6_2103_26_Beta.exe)

Business Edition, 64 bit version:
https://www.solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_x64_7_6_2103_26_Beta.exe (https://www.solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_x64_7_6_2103_26_Beta.exe)

Business Edition, 32 bit version:
https://www.solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_7_6_2103_26_Beta.exe (https://www.solveigmm.com/files/SolveigMM_Video_Splitter_Business_Edition_7_6_2103_26_Beta.exe)

If there will be the same problem with this version, then could you please send us the original input file that you open in Video Splitter? You can upload it to any file sharing service, e.g. Google drive (https://drive.google.com (https://drive.google.com)) or Wetransfer.com. (http://Wetransfer.com.)

Please also send us DXDIAG information to find out what decoder is used in your system. Here is the guideline to gather this information.
https://www.solveigmm.com/en/howto/how-to-gather-codec-information-installed-on-your-pc/ (https://www.solveigmm.com/en/howto/how-to-gather-codec-information-installed-on-your-pc/)

Title: Re: SolveigMM Video Splitter doesn't recognize webm format
Post by: Janeo on April 14, 2021, 02:48:04 PM

Hi,
I tried once more with your new beta version Business, x64 - no result.


Regards

Title: Re: SolveigMM Video Splitter doesn't recognize webm format
Post by: Olga Krovyakova on April 15, 2021, 01:51:34 PM

Hello Janeo,

Thank you for your reply.
Please give the access to these files, I've sent you the request.

Title: Re: SolveigMM Video Splitter doesn't recognize webm format
Post by: Janeo on April 15, 2021, 04:31:05 PM

You cannot download from the given links??
I do not know the the rule about an access to files.... will you send me an email with request or so?
Regars

Title: Re: SolveigMM Video Splitter doesn't recognize webm format
Post by: Olga Krovyakova on April 16, 2021, 02:45:46 PM

Hello Janeo,

Thank you for files.
We have reproduced this issue at our end.
As soon as there will be any news and the updated version will be ready, we will post it here.

Title: Re: SolveigMM Video Splitter doesn't recognize webm format
Post by: Janeo on April 16, 2021, 05:44:31 PM

Don't worry, Format Factory trims it accurately  8)
Regards