Solveig Multimedia Forum - Get help for video editing software

SolveigMM End-User Products => Video Splitter => Topic started by: Waltski on March 09, 2019, 11:16:00 AM

Title: SolveigMM Video Splitter - Home Edition no longer activated after upgrading CPU
Post by: Waltski on March 09, 2019, 11:16:00 AM

I purchased SolveigMM Video Splitter 7 - Home Edition during the Valentine special in February, and installed it on my Windows 8.1Pro machine. Worked great until today, when I upgraded my machines CPU. Now I get errors, saying "the trial version has expired". I tried reactivating the program with my registration key, but I get the message "This key is invalid".  I do not have this loaded on any other machines, just want it to activate on the original Windows 8.1Pro machine I upgraded the CPU.  Please help.

Title: Re: SolveigMM Video Splitter - Home Edition no longer activated after upgrading CPU
Post by: Maxim.Sakhankov on March 13, 2019, 12:36:13 PM

Hello Waltski,
The license of the latest versions of Video Splitter and HyperCam are bound to the PC hardware. In case of the hardware configuration changes, please send an e-mail to the technical support (http://www.solveigmm.com/en/support/) and specify your activation key.

Title: Re: SolveigMM Video Splitter - Home Edition no longer activated after upgrading CPU
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